Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 31, 2022

Lance was really helpful and helped set up my discount pop up for my business. It works really well and I'm very happy with it.

cyberwear
United Kingdom
11 months using the app
TYDAL replied May 31, 2022

We are so glad you are happy with our app and services! Your positive feedback is much appreciated! 🌟 Best wishes, Kevin

October 5, 2022

Lance is a legend thanks brother. Looking forward to using Rivo I hope it is as good as it seems! Easy to use.

SRS The Store
Australia
11 months using the app
TYDAL replied October 6, 2022

Awesome! Thank you so much for leaving a 5-star review! 🙌 Cheers, Kevin

November 11, 2022

I had a great experience with the chat feature. Adrienne was really helpful and gave me some advice to improve my store.

me + my house
United States
11 months using the app
TYDAL replied November 15, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

November 22, 2022

Abby provided prompt and exact advice. She was able to quickly resolve a custom issue for me and do live coding. She is also funny!

Six Zero
Australia
11 months using the app
TYDAL replied November 22, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

Edited December 13, 2022

I had an amazing support service from Arianne. Very helpful and she taught me a lot of stuff. the app Is really good and intuitive
Thank you arianne

Amore Clothing
Italy
11 months using the app
TYDAL replied December 13, 2022

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 21, 2023

I had an amazing experience with Minigance products! I highly recommend them to others. one of the best apps

Minigance
Germany
11 months using the app
TYDAL replied June 22, 2023

Thanks for the awesome feedback! Glad you had a great experience with our app. We appreciate the recommendation! 😃🚀 - Lea, Rivo Support Manager

September 7, 2023

MICA help was great! She mentioned the Rivo's Loyalties and Referrals App which I think it will be a great app for my webpage. She also has a great sense of humor with great speed of service. Overall she was very thoughtful of my needs. Thank you MICA, you made my day better!

Thank You,
Cup Connoisseurs

Cup Connoisseurs
United States
11 months using the app
TYDAL replied September 8, 2023

Thank you so much for the kind words! We're glad we could assist you. We always strive to make your experience enjoyable and efficient. It's our pleasure to help! 😊
- Lea & Rivo Team

October 8, 2022

This app is very helpful and it really helped me create a pop up. The support is very helpful as well, Jel helped me in removing the branded watermark.

Value5 Ltd
United Kingdom
11 months using the app
TYDAL replied October 10, 2022

Wonderful! We are always here to help, and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 20, 2023

Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.

RokiOvertime
Australia
11 months using the app
TYDAL replied July 26, 2023

So glad you had an awesome experience! 🎉 Thanks a bunch for sharing your feedback, we really appreciate it! 😊
- Lea & Rivo Team

May 24, 2022

I used rive to help me boost sales, this app is amazing, very efficient and easy to manage, and the customer service I received off Betty was 1st class!

Hybrid Watch
United Kingdom
11 months using the app
TYDAL replied May 24, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the review, and were are always here when you need us. Much appreciated, Kevin