Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 2, 2022

Super appka, oraz na czacie bardzo szybko mi pomogli i wytłumaczyli jak i co :) Polecam bardzo serdecznie

www.bettyshome.com
Poland
11 months using the app
TYDAL replied June 2, 2022

Cieszymy się, że kochasz naszą aplikację. 😊 Bardzo dziękuję za wystawienie pozytywnej recenzji i za polecenie nas! Pozdrawiam, Kevin

June 19, 2022

Best support ever. I hope the supervisor at work will promote Miss Maria because she is working hard and well

Baridiparfums
Germany
11 months using the app
TYDAL replied June 20, 2022

We're so excited that you love our customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited December 15, 2022

WOW!! I am floored by the proactive support, ease of use, and professionalism of this product and team. I can't wait to see the results of this app and what else they have to make my site a success!

TheVerseKing
United States
11 months using the app
TYDAL replied December 19, 2022

Wonderful! ✨ Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

February 21, 2023

This app is a game changer on our website. Also, support is amazing as I had a great experience with Pete. He is very professional, and courteous and shows a great CX

Helix Shop
United States
11 months using the app
TYDAL replied February 21, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
All the best, Kevin

April 12, 2023

I was very well assisted by the attendant JEL. She gave me great support.
Congratulations to everyone.

Lançadores OrbiGel
Brazil
11 months using the app
TYDAL replied April 12, 2023

We appreciate your kind words and are thrilled to hear that you're having a great experience with our services. Thank you for taking the time to share your positive review!
Much appreciated, Kevin

December 6, 2022

Super attentive and helpful team. Easy install process and very easy to setup and getting running. Highly recommend!

Hunt Bums
United States
11 months using the app
TYDAL replied December 6, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

September 27, 2023

New to the app, but so far extremely intuitive and the best customer service I've received in a long time.

Bench Chicken
Australia
11 months using the app
TYDAL replied September 29, 2023

Thanks for the awesome feedback! Glad you're finding the app super easy to use. Our team is here to help always. Welcome aboard and enjoy! 😊
- Lea & Rivo Team

December 5, 2022

Yaci Was so very helpful! She gave suggestions for edits i could do to many page and sent me links with step by step instructions

Lubbies
United States
11 months using the app
TYDAL replied December 5, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

December 16, 2022

"Jel" was amazing in the chat!
what a nice and kind person in the support.
i love it :)

and also i now use the app

TYMMY
Germany
11 months using the app
TYDAL replied December 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 30, 2022

Brilliant app !!! Shows the sign-up form with minimum configuration. The main thing whatI liked is that it shows the form seamlessly on both desktop and mobile while still relying on Shopify to manage the rest like subscriptions, running campaigns and manage customer segments. Had a few issues on setting up custom rules but Paul was very quick to sort these out. He also added some cool new features to our store. Would definitely recommend using this app that comes for free

Halfpaced
United Kingdom
11 months using the app
TYDAL replied August 30, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin