Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

Edited March 22, 2023

This app is great, allows you to keep customers engaged. There is a lot you can do with the free option!! (Paul was very helpful)

4realitywise
United States
11 months using the app
TYDAL replied March 23, 2023

We're glad to hear that you found our app helpful in keeping your customers engaged and that you were able to make use of the features available in the free version. If you have any further questions or feedback, please don't hesitate to reach out to us.
Cheers, Kevin

October 31, 2022

this app really is helping me finish building my website and I had great customer support from Paul that helped me get the "powered by" off my pop-up for free as well as gave me great advice he feels would help me to make my website successful. and he also supported my brand by giving us a follow on our brand Instagram, Paul was very kind and helpful with us and overall had a really good experience with this app ! :)

UpliftProcessInc
Canada
11 months using the app
TYDAL replied October 31, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 Thanks, Kevin

Edited May 29, 2022

Marvin is truly a gem, we didn't know what to do and how to add any pop-ups, but Marvin stepped right in and helped us remove the branding and gave us a wealth of knowledge on how to design the pop-up to make it our own! Just fantastic, we love already RIVO and just signed up today thank you, Marvin.

ANJA ANNIKEN ORGANIC SKINCARE
United States
11 months using the app
TYDAL replied May 30, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

January 14, 2022

i will easily using this apps for my store.. Hope it will increase my sales in future.. thanks a lot .

Trendy Kitchen Stuff
Singapore
11 months using the app
TYDAL replied January 14, 2022

Thanks so much for installing our app! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

March 27, 2023

Arianne was a great help, if nothing else, their customer service is a reason to use Rivo. Thanks again.

Eleni Skin
United Kingdom
11 months using the app
TYDAL replied March 27, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

June 22, 2022

Lance from Rivo Email Popups Support was an amazing help. He offered me new features and helped me to remove the Rivo branding for free. He was a great help and am now on the VIP List for support. Thanks so much for all your help, Lance!

MXN Jewels
Canada
11 months using the app
TYDAL replied June 22, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

November 11, 2022

I'm using this App to add some pop up on my online store, and I think this is one of the best pop up App since I used another app called popupfox I think it was a mistake. At RIVO is the place I belong.

NBLBFIRST
United States
11 months using the app
TYDAL replied November 15, 2022

Thank you so much for the awesome feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Best regards, Kevin

May 16, 2022

Great customer service. Easy to use free app. Simple designs and good for acquiring new emails. Would recommend.

lillalane.id
Indonesia
11 months using the app
TYDAL replied May 16, 2022

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

June 22, 2022

great service, quick response time in removing the rivo brand banner. Customer service is friendly to a fault

Petry.by.j
United States
11 months using the app
TYDAL replied June 23, 2022

Thank you so much for the 5-star review! We are always here and happy to help! 🙂 Best regards, Kevin

June 23, 2022

Great timely support from Betty! Appreciate it. Thank you for a awesome customer service experience! :)

Erlebnisse Living
Singapore
11 months using the app
TYDAL replied June 23, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin