Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 13, 2022

Jel was fantastic to chat with regarding the email pop ups app - and she went above and beyond in suggesting a few other ideas for my site. Thanks Jel!

Bossy B Hockey
United States
11 months using the app
TYDAL replied October 13, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

December 1, 2022

Pete was an awesome help! He was able to do just what I asked and more! He even took the time to find something that was missing from my website and sent me a solution. Thank you so much!

Majestic Soy Candles
United States
11 months using the app
TYDAL replied December 1, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

September 13, 2022

Just had this app installed. Support staff was great during installation. Excited to see the app in action in my online store.

Lumerian Fashions
India
11 months using the app
TYDAL replied September 13, 2022

Thanks so much for installing our app! We are so grateful for your 5-star review! 🌟 Let us know anytime if questions come up or if we can help along the way. Much appreciated, Kevin

May 26, 2022

It was a wonderful experience chatting with the support team. The man I spoke with Lance I believe was kind and knowledgeable. Very friendly and open. Definitely recommended

Weirdology
United States
11 months using the app
TYDAL replied May 26, 2022

We're so happy to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

January 18, 2022

Customer service was great and very helpful. Very nice and willing to help without any hesitation. Very good job

Hattie Bea's Cosmetics
United States
11 months using the app
TYDAL replied January 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

October 4, 2022

I just downloaded the app. So far it's intuitive and easy to use. Abby on the customer service team was super helpful in getting set up.

charmphilosophy-gifts
Canada
11 months using the app
TYDAL replied October 4, 2022

We love helping businesses like yours and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! ✨ Best wishes, Kevin

September 5, 2022

Great service, super quick, and kind! They helped with my problems quickly and gave me loads of support for no cost at all.

shoplunascents
Singapore
11 months using the app
TYDAL replied September 5, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙂 Thanks, Kevin

August 28, 2022

Maria was super helpful in adding the custom CSS feature amongst other thing! Great customer service. Thanks Maria!

Junes
United States
11 months using the app
TYDAL replied August 30, 2022

We're so glad you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 3, 2023

good one love to use it, i use it for my crystal making website, it works very well. my customers love it as well

PawCrystal
United States
11 months using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! So glad to hear that you love using our app and it's working well for your store. We're here to assist whenever you need help!
- Lea, Rivo Support Manager

Edited March 22, 2023

This app is great, allows you to keep customers engaged. There is a lot you can do with the free option!! (Paul was very helpful)

4realitywise
United States
11 months using the app
TYDAL replied March 23, 2023

We're glad to hear that you found our app helpful in keeping your customers engaged and that you were able to make use of the features available in the free version. If you have any further questions or feedback, please don't hesitate to reach out to us.
Cheers, Kevin