Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

July 16, 2022

AA really helped me with my needs! Went above and beyond, amazing staff member. Thank you so much! :D

Dogs 'N' Things Your Online Pet Store
United Kingdom
11 months using the app
TYDAL replied July 18, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

July 3, 2023

Great customer support experience with a quick and immediate response. Always impressed with Rivo's apps.

CODi Worldwide
United States
11 months using the app
TYDAL replied July 7, 2023

So glad to hear that you had an awesome experience with us! Our team is always here to help, Let us know if there's anything else we can do for you! 👍
- Lea & Rivo Team

July 8, 2022

Really easy to use. Vicky was an absolute pleasure as she helped guide me thru the process. While also helping with a few other details on my store.

petlxfe
United States
11 months using the app
TYDAL replied July 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best wishes, Kevin

November 2, 2022

Great customer service! Needed help with something simple and they even offered a few extra tips on how to make my shop even better. :)

GEMNIA
United States
11 months using the app
TYDAL replied November 2, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 13, 2022

Jel was fantastic to chat with regarding the email pop ups app - and she went above and beyond in suggesting a few other ideas for my site. Thanks Jel!

Bossy B Hockey
United States
11 months using the app
TYDAL replied October 13, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

December 1, 2022

Pete was an awesome help! He was able to do just what I asked and more! He even took the time to find something that was missing from my website and sent me a solution. Thank you so much!

Majestic Soy Candles
United States
11 months using the app
TYDAL replied December 1, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

September 13, 2022

Just had this app installed. Support staff was great during installation. Excited to see the app in action in my online store.

Lumerian Fashions
India
11 months using the app
TYDAL replied September 13, 2022

Thanks so much for installing our app! We are so grateful for your 5-star review! 🌟 Let us know anytime if questions come up or if we can help along the way. Much appreciated, Kevin

May 26, 2022

It was a wonderful experience chatting with the support team. The man I spoke with Lance I believe was kind and knowledgeable. Very friendly and open. Definitely recommended

Weirdology
United States
11 months using the app
TYDAL replied May 26, 2022

We're so happy to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

January 18, 2022

Customer service was great and very helpful. Very nice and willing to help without any hesitation. Very good job

Hattie Bea's Cosmetics
United States
11 months using the app
TYDAL replied January 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

October 4, 2022

I just downloaded the app. So far it's intuitive and easy to use. Abby on the customer service team was super helpful in getting set up.

charmphilosophy-gifts
Canada
11 months using the app
TYDAL replied October 4, 2022

We love helping businesses like yours and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! ✨ Best wishes, Kevin