Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 26, 2022

Lance was very friendly and kind enough to answer any questions, with detail, I had regarding Rivo.

hiddentreasuresnyc
United States
11 months using the app
TYDAL replied May 26, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

August 24, 2023

Excellent and extremely fast customer service! Thank you, I always recommend your apps to everyone building a Shopify Store.

Sleepy Sharky
United Kingdom
11 months using the app
TYDAL replied August 30, 2023

Thank you so much for your kind words, It means a lot to us! We're genuinely grateful to have customers like you who support and recommend our apps to others 💚 We appreciate your feedback, and we'll keep delivering excellence!
- Lea & Rivo Team

April 16, 2022

App totalmente gratuita! Fantastica, consigliatissima per il servizio che offre.
Inoltre l'assistenza è veloce a rispondere ed è molto gentile.
5 stelle meritate

aPProved ninetysix
Italy
11 months using the app
TYDAL replied April 18, 2022

Che recensione meravigliosa! ✨ Grazie mille per le 5 stelle e per averci consigliato alla community di Shopify! Ciao, Kevin

November 19, 2022

App molto utile e carina, inoltre il customer care è molto disponibile e preparato. Consigliatissimo !!

hashtag for women
Italy
11 months using the app
TYDAL replied November 21, 2022

Meraviglioso, grazie mille per la recensione a 5 stelle e per averci consigliato! 🤩 Salute, Kevin

December 11, 2022

Great app ! Just what I need ! Amazing support ! Thank you Jaci for the support A+ Highly recommend the app much more simple to use than other ones out there and its free !

M18.Racing®
United States
11 months using the app
TYDAL replied December 12, 2022

Perfect! We are always here to help and super excited that our app is what you need! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

March 16, 2023

I could not be happier with this free app. It is simple to use and does exactly what I need. The customer service is amazing, Paul was super helpful. Can't recommend Rivo highly enough :)

Salty Paws Design
Australia
11 months using the app
TYDAL replied March 16, 2023

We're delighted that our app met your needs and was simple to use. We designed our app to be user-friendly and intuitive, so it's great to know that we achieved that goal. Our team is dedicated to providing exceptional service and support to our users, and we're glad to hear that we were able to help you. We appreciate your recommendation of our company and thank you for choosing us!
All the best, Kevin

May 25, 2022

Abbie was great! Thanks guys making Shopify easy and all :) I will recommend the app to other users

Straight Bangerz
United States
11 months using the app
TYDAL replied May 26, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 16, 2022

AA really helped me with my needs! Went above and beyond, amazing staff member. Thank you so much! :D

Dogs 'N' Things Your Online Pet Store
United Kingdom
11 months using the app
TYDAL replied July 18, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

July 3, 2023

Great customer support experience with a quick and immediate response. Always impressed with Rivo's apps.

CODi Worldwide
United States
11 months using the app
TYDAL replied July 7, 2023

So glad to hear that you had an awesome experience with us! Our team is always here to help, Let us know if there's anything else we can do for you! 👍
- Lea & Rivo Team

July 8, 2022

Really easy to use. Vicky was an absolute pleasure as she helped guide me thru the process. While also helping with a few other details on my store.

petlxfe
United States
11 months using the app
TYDAL replied July 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best wishes, Kevin