Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 2, 2023

Arianne was super helpful and attentive!! Thank you! I am not a tech person and it was super easy to navigate with her help.

IONICAID
United States
10 months using the app
TYDAL replied May 3, 2023

Thanks for your wonderful words! I'm delighted to hear that our team was able to assist you and that you found the navigation easy. We're always here to help! - Lea, Rivo Support Manager

November 2, 2022

Had a great experience with Paul from their support staff and my issue was fixed immediately. I will be using this app to capture more emails in the future.

GroovyMikesCo
United States
10 months using the app
TYDAL replied November 3, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 19, 2022

Arianne did great job for supporting my request and solve the issue right away. Awesome customer service thanks.

CBDChiro
United States
10 months using the app
TYDAL replied November 21, 2022

So glad we were able to help and solve your issue. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 🙂 Much appreciated, Kevin

December 11, 2022

Great experience chatting with Rivo support, Arianne was amazingly supportive this morning even giving me simple advice on my website.

OzSi Melbourne
Australia
10 months using the app
TYDAL replied December 12, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

December 13, 2022

Super cool, super einfach nutzbar. Sehr professioneller und hilfsbereiter Support. Direkter, persönlicher Kontakt. Alle mega freundlich. Perfekt.

nbs essentials GmbH
Germany
10 months using the app
TYDAL replied December 13, 2022

Es ist Musik in unseren Ohren, dass Sie mit unseren Dienstleistungen zufrieden sind! Ihre 5-Sterne-Bewertung wird sehr geschätzt! 🌟 Danke, Kevin

November 30, 2022

Got very good tips and help from the chat option. Easy to use. However a little limited options but goo enough

Stúdíó R57
Iceland
10 months using the app
TYDAL replied November 30, 2022

We appreciate you leaving a positive 5-star review! Thanks, Kevin

May 19, 2022

The app is very user-friendly and works well with my website! I received stellar customer service from Arianne!

JMS Inspired
United States
10 months using the app
TYDAL replied May 19, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙌Cheers, Kevin

January 22, 2023

Probably one of the best customer support I've ever had, all my questions we answered, and problems were solved quickly (not that there were many). Arianne was constantly available even when my replies were a little delayed. Love this app and all the help available on hand!

Curly Coily Wavy
Australia
10 months using the app
TYDAL replied January 22, 2023

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

February 24, 2022

Abbie is the best counselor! I solved everything I was curious about! You're the best!I really like the app, too! It's the best. I'll keep using this app.

HUBBISH
South Korea
10 months using the app
TYDAL replied February 25, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

February 27, 2022

This app is awesome and the functionality is great! The support is amazing and very quick to help! Definitely plan to continue using this.

dieresponsibly
United States
10 months using the app
TYDAL replied February 28, 2022

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! Best regards, Kevin