Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 2, 2023

This was a quick and easy setup and I immediately received great support from Arianne! Absolutely recommend!

LOMO - League of My Own
United States
10 months using the app
TYDAL replied March 2, 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us!
Cheers, Kevin

December 20, 2022

Excelente atencion. Muy contento con el servicio. La explicacion fue oportuna, además las sugerencias geniales.

MQ Gallery
Colombia
10 months using the app
TYDAL replied December 20, 2022

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. gracias, kevin

July 29, 2022

Extremely easy to use pop up and great customer service. Vicky removed the branding on the widget for me.

Fulfilled by Faith
United States
10 months using the app
TYDAL replied August 2, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Let us know if any questions come up or if we can help along the way. Best regards, Kevin

March 22, 2022

I love this app. Not only is it free, but its user friendly and they have a live chat where a real person is there to help you do whatever you need! Will be recommending this to my other shopify store owners. 10/10

FTG
United States
10 months using the app
TYDAL replied March 25, 2022

Thank you so much for the wonderful 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine

July 28, 2022

Alex from Rivo was a fantastic help answering my questions. The app is easy to understand and the pop-up looks great.

Altuvita
United Kingdom
10 months using the app
TYDAL replied July 28, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! 😊 Much appreciated, Kevin

January 13, 2022

Just started today. Any help appreciated, especially "free" one at the beginning. Honestly, have no idea how it helps. Nice guys (Ryan) to chat!

Wisdom Place Store
Canada
10 months using the app
TYDAL replied January 14, 2022

Welcome to Rivo! Thank you so much for leaving a 5-star review! We greatly appreciate you using our app. If you have any questions or issues along the way, please let us know. Cheers, Kevin

April 13, 2022

very helpful fast and easy support. I will try this app our and see how it goes but all seems good so far.

BEST Designs Mylar Bags
United States
10 months using the app
TYDAL replied April 13, 2022

Your feedback means the world to us! Thank you so much for the 5-star review, and we are here for you anytime you need our help! 🙌 Cheers, Kevin

February 26, 2022

Had a stylish, functional email pop up working in minutes! Excellent customer service and all the features you need to add you own personal branding to the popup Excellent app–clean and simple.

CHANGE YOUR BRAIN. CHANGE YOUR LIFE.
United States
10 months using the app
TYDAL replied February 28, 2022

We're so glad to hear that you love our app and are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 13, 2022

Abbie was amazing. She answered and helped me really fast. Highly recommended this app. And the best part it's totally free!

Nubecitas de Colores
Colombia
10 months using the app
TYDAL replied May 13, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Best regards, Kevin

July 30, 2022

Vicky was very nice and helpful. She was taking her time to go through the process of trying to create my store the right way.

Xxclusiveshop
United States
10 months using the app
TYDAL replied August 2, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin