Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 11, 2023

Easy to setup and customize. The customer support was really great, Abbie connected instantly and helped me out with some issues. It has just the right features I needed.

OSHADI
India
15 days using the app
TYDAL replied December 20, 2023

Glad to hear the setup was easy, and our support team was there to assist! Happy you found the features you needed.
- Lea & Rivo Team

January 17, 2024

A great plugin! It is easy to use and the support team are friendly and helpful. Abbie resolved my query quickly and gave me some effective advice for my shop, I love this support team and recommend more people to use this plugin!

Birdy
China
19 days using the app
TYDAL replied January 18, 2024

Thanks a lot for your excellent review! We're overjoyed that you found our plugin easy and our support team friendly. Your recommendation means the world to us!
- Kevin & Rivo Team

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Black-Amber Organic
Lithuania
3 months using the app
TYDAL replied March 11, 2024

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊
- Kevin & TYDAL Team

November 19, 2023

This app is totally free, easy to use. The customer service is super nice and was able to respond immediately. Helping us enabling the new settings for free!

Lumos Curtains
United States
5 months using the app
TYDAL replied November 23, 2023

Awesome to hear you're enjoying our app! Our team is always ready to help. Thanks for your kind words, it made our day!
- Lea & Rivo Team

March 29, 2024

Great customer service. Very helpful and responsive!

GradedGuard
United States
About 1 month using the app
TYDAL replied April 1, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team

November 30, 2023

I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!

TAY Collection
United States
14 days using the app
TYDAL replied December 5, 2023

Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us!
- Lea & Rivo Team

June 1, 2024

fast service

新萬國鐘錶
Taiwan
About 1 hour using the app
TYDAL replied June 3, 2024

Glad you found our service quick! We're here to make things easy for you. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

November 21, 2023

5 Star rating for customer support especially for Mica, who handle my problem with the app. Thank you so much

DIY Evolution
Australia
2 months using the app
TYDAL replied November 28, 2023

Really happy to hear you had a great experience with our support! Your kind words mean a lot.
- Lea & Rivo Team

January 31, 2024

I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)

SakiAce
United States
About 24 hours using the app
TYDAL replied February 1, 2024

So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊
- Kevin & Rivo Team

April 2, 2024

Great support from the developer, thank you!

Man & Mane Brand
United States
12 days using the app
TYDAL replied April 4, 2024

Wonderful! We're always here to support you. Thanks for the appreciation—it really means a lot to us! 🌟
- Kevin & TYDAL Team