Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

Edited December 19, 2022

The team is very friendly and fast responses, great app and people even got myself a follow on ig :)

Clothes Engine
New Zealand
7 months using the app
TYDAL replied December 19, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

June 19, 2023

Pete was very helpful and was a fast communicator! I really like this app and it was my first time trying it out, everything was Smooth and simple!

UPCHELON
United States
7 months using the app
TYDAL replied June 19, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 🙂 - Kevin

March 16, 2023

Pete went above and beyond, I couldn't be more satisfied. He saw I was hesitant but pulled me in and guided me.

Bohemian Odyssey
United States
7 months using the app
TYDAL replied March 16, 2023

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin

August 2, 2022

Paul was absolutely amazing! Super friendly, extremely helpful, 10/10 service! Highly recommend him if you can get him <3

thehackedunicorn
United States
7 months using the app
TYDAL replied August 2, 2022

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

April 21, 2022

Quick and efficient response from customer service. App easy to install. Integrates well into Shopify.

Ailon Naturals
South Africa
7 months using the app
TYDAL replied April 21, 2022

So pleased to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 5, 2022

App is awesome, offers a lot of customization & delivery what I needed. Pete is the best, super-fast on solving my request and gave me great tips! Thanks Pete

serpentpowermax
Brazil
7 months using the app
March 1, 2023

I inquired about the custom CSS for my website. Paul was my rep. He replied very, quickly, he was efficient and very helpful. Great customer service. So far,so good!

Quintessential Essentials
United States
7 months using the app
TYDAL replied March 1, 2023

We're always here to help, and we're glad to hear that our customer support team was able to assist you quickly and effectively. Thank you for choosing our app and for sharing your positive experience with us!
All the best, Kevin

May 31, 2023

Love this app and the people are really here to help you. Thanks Paul, really great communication and was really nice to me…thank you so much. Will continue to use this app!!! Love it !!!!

kc.prettybougeecollection
United States
7 months using the app
TYDAL replied June 2, 2023

Thank you so much for your kind review! We're thrilled to hear that you're happy with our app and that our team provided you with excellent customer service. We appreciate your business and look forward to continue serving you in the future. - Lea, Rivo Support Manager

November 24, 2022

Easy to use and the sticky bar is really good. Also an amazing customer support experience provided by Arianne

Cazador Accesorios
Chile
7 months using the app
TYDAL replied November 24, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

February 14, 2023

Paul help me today and his service was above and beyond. Thank you and I appreciate the help! The process did not take long.

Favoredones Boutique
United States
7 months using the app
TYDAL replied February 14, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin