Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 16, 2023

Pete went above and beyond, I couldn't be more satisfied. He saw I was hesitant but pulled me in and guided me.

Bohemian Odyssey
United States
7 months using the app
TYDAL replied March 16, 2023

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin

August 2, 2022

Paul was absolutely amazing! Super friendly, extremely helpful, 10/10 service! Highly recommend him if you can get him <3

thehackedunicorn
United States
7 months using the app
TYDAL replied August 2, 2022

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

April 21, 2022

Quick and efficient response from customer service. App easy to install. Integrates well into Shopify.

Ailon Naturals
South Africa
7 months using the app
TYDAL replied April 21, 2022

So pleased to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 5, 2022

App is awesome, offers a lot of customization & delivery what I needed. Pete is the best, super-fast on solving my request and gave me great tips! Thanks Pete

serpentpowermax
Brazil
7 months using the app
March 1, 2023

I inquired about the custom CSS for my website. Paul was my rep. He replied very, quickly, he was efficient and very helpful. Great customer service. So far,so good!

Quintessential Essentials
United States
7 months using the app
TYDAL replied March 1, 2023

We're always here to help, and we're glad to hear that our customer support team was able to assist you quickly and effectively. Thank you for choosing our app and for sharing your positive experience with us!
All the best, Kevin

November 24, 2022

Easy to use and the sticky bar is really good. Also an amazing customer support experience provided by Arianne

Cazador Accesorios
Chile
7 months using the app
TYDAL replied November 24, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

May 31, 2023

Love this app and the people are really here to help you. Thanks Paul, really great communication and was really nice to me…thank you so much. Will continue to use this app!!! Love it !!!!

kc.prettybougeecollection
United States
7 months using the app
TYDAL replied June 2, 2023

Thank you so much for your kind review! We're thrilled to hear that you're happy with our app and that our team provided you with excellent customer service. We appreciate your business and look forward to continue serving you in the future. - Lea, Rivo Support Manager

February 14, 2023

Paul help me today and his service was above and beyond. Thank you and I appreciate the help! The process did not take long.

Favoredones Boutique
United States
7 months using the app
TYDAL replied February 14, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin

November 16, 2022

Great experience with this app definitely user friendly. Also, customer service extremely quick and helpful.

Perfectly Imperfect
United States
7 months using the app
TYDAL replied November 16, 2022

Awesome! We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

November 11, 2022

Pete helped me a lot and the speed of responding and resolving issues was great. He gave me a good first impression of the app.

DIY Charm Store
United States
7 months using the app
TYDAL replied November 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin