Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 15, 2022

Lance was very kind and helpful. He assisted me efficiently and was a pleasure to talk with. 10/10 would recommend

More Than Just a Mother
Canada
7 months using the app
TYDAL replied October 17, 2022

It's music to our ears that you are happy with our customer service! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

April 29, 2022

100% , VERY HELPFUL , THANKS
REALLY EASY TO USE , HAPPY WITH THE SERVICE AND WAY EVERYTHING WAS DEALT WITH. WILL HAVE NO HESITATION IN RECOMMENDING THIS APP FOR USE

POP-GALLERY
United Kingdom
7 months using the app
TYDAL replied April 29, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 🍻 Cheers, Kevin

October 5, 2022

Stellar support! Lance provided a level of customer-support excellence beyond expectations. And the Rivo email pop-up app itself is so seamless and is already an amazing addition to my site. I'm excited about future outcomes with this!

FORTIPHI
United States
7 months using the app
TYDAL replied October 6, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

September 27, 2022

Easy to install, does what it says, and staff is super helpful. Looking forward to all my new subscribers

ACF Bespoke Canvasses
South Africa
7 months using the app
TYDAL replied September 27, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Best wishes, Kevin

November 13, 2022

App did what I needed. Easy to use and great support. Requested to remove the vendor's logo via the chat box. Very responsive, resolved quickly, and gave some tips on my improving my shop's site too.

Spirit & Serene
United States
7 months using the app
TYDAL replied November 15, 2022

We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

December 20, 2022

Abbie was a ABSOLUTE great help when I needed it! She gave me tips and tricks about my website and showed me how to act on these tricks!

Vivid Route
United States
7 months using the app
TYDAL replied December 20, 2022

Perfect! We are always here to help and super excited that you like our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 27, 2023

Mica really helped me find the features that I was looking for. She even found a few things I didn't know about and was very knowledgeable. Thank you so much!

Fresh Suds Soapery
Canada
6 months using the app
TYDAL replied October 31, 2023

We're thrilled that we've provided you with such valuable assistance and insights. Thank you for your kind words! If you ever have more questions or need further guidance, please don't hesitate to reach out.
- Kevin & Rivo Team

April 15, 2022

Pop up has helped our brand gain 10x more subscribers than any other method used. Fast response when support needed and they add on extras completely free which is not expected. Betty was super helpful.

Superior Attire
United Kingdom
7 months using the app
TYDAL replied April 15, 2022

We're so excited that our app has provided excellent results and is helping your store skyrocket! 🚀 Thanks so much for the positive feedback and review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

November 6, 2022

I was searching for an app like this and it worked as intended. Very simple to install and use. The CS person was very good and fast with assisting.

Vibhi's
India
7 months using the app
TYDAL replied November 8, 2022

Thank you so much for leaving positive feedback. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 14, 2022

I downloaded this app to my Shopify store to create email pop ups. The app was so easy to use. I did need a little bit of help and Jel from Rivo quickly answered all my questions and even gave me a few tips!

Arya Eir Co.
United States
7 months using the app
TYDAL replied September 14, 2022

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us at any time. 😊 Cheers, Kevin