Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 16, 2022

Great experience with this app definitely user friendly. Also, customer service extremely quick and helpful.

Perfectly Imperfect
United States
7 months using the app
TYDAL replied November 16, 2022

Awesome! We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

November 11, 2022

Pete helped me a lot and the speed of responding and resolving issues was great. He gave me a good first impression of the app.

DIY Charm Store
United States
7 months using the app
TYDAL replied November 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

February 13, 2022

Great and fast help :-) They did a good job to help me further. Rivo is a good help to get customers

TAgio
Germany
7 months using the app
TYDAL replied February 14, 2022

Thank you for the 5-Star review! Your positive feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Best wishes, Kevin

September 1, 2022

Maria (customer advisor) was extremely helpful & explained things clearly. App was easy to install, up & running instantly.

Nurtured By Nature
United Kingdom
7 months using the app
TYDAL replied September 1, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

July 27, 2022

Pete was great to talk to - very helpful, friendly and VERY efficient. 100% rate this app, and Pete too. ^_^

Gemma Vendetta
Australia
7 months using the app
TYDAL replied July 28, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! Thanks, Kevin

December 24, 2022

Pete's service was excellent and he was so helpful! I was given knowledge on how to improve my store without even having to ask him. I am so grateful to be able to receive help from Pete! I wish I could give more stars!

The Earth Tones Store
United States
7 months using the app
TYDAL replied December 26, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 7, 2022

I had a great experience with Paul. He was very helpful 10/10. Would recommend to anyone. Very helpful

Chanty's Cakes & Creations
United States
7 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Cheers, Kevin

September 7, 2022

They fixed my problem very fast and helped me more than I needed, great support! Thanks again! I Recommend 100%

beveidis.lt
Lithuania
7 months using the app
TYDAL replied September 7, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

October 15, 2022

Lance was very kind and helpful. He assisted me efficiently and was a pleasure to talk with. 10/10 would recommend

More Than Just a Mother
Canada
7 months using the app
TYDAL replied October 17, 2022

It's music to our ears that you are happy with our customer service! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

July 22, 2022

had a great experience and everything seems easy to navigate. customer service was top notch, they assisted and answered all questions and even offered some suggestions. i recommend!

MODRN KIT
United States
7 months using the app
TYDAL replied July 25, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin