Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 15, 2022

I am amazed at the quick service and simplicity of this application that many other apps simply could not provide. Thank you very much!

Inspired Men's Designer
Canada
6 months using the app
TYDAL replied April 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! We're always striving to top your expectations and love the feedback! 😃 Thanks, Kevin

November 8, 2022

This is a great app! easy to set up and the staff are very helpful as well if you need any assistance.

Naturall Organics India
India
6 months using the app
TYDAL replied November 9, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 4, 2022

Fast and very nice support! App is easy to handle and perfect for instore popups! Would totally use it again.

VineraJewelry
Germany
6 months using the app
TYDAL replied November 4, 2022

Awesome! Thanks so much for the 5-star review! 🌟 Cheers, Kevin

October 7, 2022

I used this app to create email pop ups for my website. I requested to have the branding removed from the pop up and Lance was a great help! I appreciate how he provided amazing customer support in a timely manner and provided easy to follow instructions! Based on my experience I would definitely recommend using this app!

Blissfully Rare
United States
6 months using the app
TYDAL replied October 10, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

July 19, 2022

tolle, sehr einfach zu bedienende App mit einem sehr netten Kundenservice, der total schnell und zuverlässig antwortet. Ich bin sehr zufrieden! :-)

garnierend
Germany
6 months using the app
TYDAL replied July 19, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

October 23, 2022

Everything was perfect with Yaci she helped me with all my concerns, I recommend this app because you can do a lot with it !

THL Resell
France
6 months using the app
TYDAL replied October 24, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

January 15, 2022

WOW - searched soooo long... Easy to use and everything you need! Thanks so much for the fast support!

KETOFAKTUR®
Germany
6 months using the app
TYDAL replied January 17, 2022

Wonderful! 🤩 Thanks so much for the 5-star review! All the best, Kevin

June 28, 2022

What a great app so easy to use and the customer service is there to help you instantly. I highly recommend this app and of course their amazing customer service.

Mamma Mia's Closet
United States
6 months using the app
TYDAL replied June 29, 2022

It's music to our ears that you are happy with our app and customer services. Thank you so much for the kind words and for recommending us! 🍻 Cheers, Kevin

May 14, 2023

O pessoal desse aplicativo sempre muito disposto a ajudar.
Dessa vez fui atendido pelo Paul. Muito obrigado a toda equipe.

Use Fêmina
Brazil
6 months using the app
TYDAL replied May 16, 2023

Obrigado por sua avaliação! É ótimo saber que nossa equipe está fazendo um ótimo trabalho. Estamos muito felizes em ajudar. Obrigado pelo feedback e conte conosco sempre que precisar! - Lea, Rivo Support Manager

June 25, 2022

I added the app to start a mailing list, super easy to set up and Paul on the chat removed the Rivo logo for free. Super quick response time on the chat

Madebymanda4u
United Kingdom
6 months using the app
TYDAL replied June 27, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Thanks, Kevin