Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 25, 2022

Arianne was great !! Totally recommend this free app :) Arianne was great !! Totally recommend this free app :)

Leave&Live Store
France
6 months using the app
TYDAL replied October 25, 2022

Awesome! Thanks for the 5-stars and for recommending us! Cheers, Kevin

August 24, 2022

I decided to use this app to help improve my website. In doing so I was gracefully greeted by Abbie ! Abbie's response time is unmatched. I received the answers to my questions within seconds from each other. 10 stars ⭐ Rivo email popup has my support & business.
Use Rivo!!!

Twist & Turn
United States
6 months using the app
TYDAL replied August 25, 2022

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

September 16, 2022

Lance was very much helpful! He was quick and efficient in helping me set up my email pop up and remove the watermark. He also helped me update somethings on my website. GREAT customer experience ever!

petsplaytimeshop
United States
6 months using the app
TYDAL replied September 16, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 28, 2023

The App is great and does exactly what I need.
Mica at Rivo was a great help getting everything set up.

Vigorize Home Decor
United Kingdom
6 months using the app
TYDAL replied February 28, 2023

We're so glad to hear that you like our app! Our team has worked hard to create a user-friendly and enjoyable experience, so it's always great to receive positive feedback.
Best regards, Kevin

November 30, 2022

Love it! Abbie helped me with everything and even suggested what I should add on my website. She is the best

Deluxeandbougie
Canada
6 months using the app
TYDAL replied December 1, 2022

We're so glad you love our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin

October 19, 2022

I use this app to help me do e-mail sign up pop ups for my shopify store. Lance was very helpful in helping me setup the app for free. Looking forward to using this forever :)

Africa Rooted Clothing
Canada
6 months using the app
TYDAL replied October 20, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app! Please let us know if any questions come up or if we can help along the way. Best regards, Kevin

January 11, 2023

Amazing and super fast customer service! I can't thank Abbie enough for not only helping me with my initial issue but also taking the time to give me multiple tips on how to improve my Shopify store, giving me awesome feedback and bringing my attention to issues I didn't realise were there! It's nice to speak to a real human and not a bot! Looking forward to using their service in the future. Thanks again Abbie, much appreciated!

BroughtBackVintage
Australia
6 months using the app
TYDAL replied January 16, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

October 19, 2022

Pete was amazing. He toko care of my needs quickly and even provided advise about my site. He was so helpful!!!

Define Your Cute
United States
6 months using the app
TYDAL replied October 20, 2022

We're so glad you are happy with our customer service. If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

September 17, 2022

I just installed and set up the pop-up but I already like how it looks on my site. We'll see how it works out.

Vessel North
United States
6 months using the app
TYDAL replied September 19, 2022

Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin

January 29, 2023

I am so thankful for the help I received from Pete today. He was a wonderful customer service agent who was knowledgeable and friendly. He took the time to listen to my concerns and offered solutions that were tailored to my needs. On top of that, he was patient and courteous. He made sure that I was completely satisfied with the solution. I am very happy with the assistance Pete provided and would definitely recommend him to anyone needing customer service help.

Farmingley
United Kingdom
6 months using the app
TYDAL replied January 30, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin