Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

September 17, 2022

I just installed and set up the pop-up but I already like how it looks on my site. We'll see how it works out.

Vessel North
United States
6 months using the app
TYDAL replied September 19, 2022

Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin

November 4, 2023

Mica was beyond helpful today. Not only answering our questions but also made incredibly helpful suggestions that we had not even thought of. This ap is easy to use and intuitive. It has all the features we need as well as AMAZING customer service. Cannot say enough about how refreshing it is to actually experience good customer service these days. Thank you for being awesome!

Whisker&Fang
United States
6 months using the app
TYDAL replied November 6, 2023

It's wonderful that you're enjoying the app and the service. We really appreciate your kind words and are here whenever you need us. Thank you for the awesome review!
- Kevin & Rivo Team

January 29, 2023

I am so thankful for the help I received from Pete today. He was a wonderful customer service agent who was knowledgeable and friendly. He took the time to listen to my concerns and offered solutions that were tailored to my needs. On top of that, he was patient and courteous. He made sure that I was completely satisfied with the solution. I am very happy with the assistance Pete provided and would definitely recommend him to anyone needing customer service help.

Farmingley
United Kingdom
6 months using the app
TYDAL replied January 30, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin

April 15, 2022

I am amazed at the quick service and simplicity of this application that many other apps simply could not provide. Thank you very much!

Inspired Men's Designer
Canada
6 months using the app
TYDAL replied April 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! We're always striving to top your expectations and love the feedback! 😃 Thanks, Kevin

November 8, 2022

This is a great app! easy to set up and the staff are very helpful as well if you need any assistance.

Naturall Organics India
India
6 months using the app
TYDAL replied November 9, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 4, 2022

Fast and very nice support! App is easy to handle and perfect for instore popups! Would totally use it again.

VineraJewelry
Germany
6 months using the app
TYDAL replied November 4, 2022

Awesome! Thanks so much for the 5-star review! 🌟 Cheers, Kevin

October 7, 2022

I used this app to create email pop ups for my website. I requested to have the branding removed from the pop up and Lance was a great help! I appreciate how he provided amazing customer support in a timely manner and provided easy to follow instructions! Based on my experience I would definitely recommend using this app!

Blissfully Rare
United States
6 months using the app
TYDAL replied October 10, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

July 19, 2022

tolle, sehr einfach zu bedienende App mit einem sehr netten Kundenservice, der total schnell und zuverlässig antwortet. Ich bin sehr zufrieden! :-)

garnierend
Germany
6 months using the app
TYDAL replied July 19, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

January 15, 2022

WOW - searched soooo long... Easy to use and everything you need! Thanks so much for the fast support!

KETOFAKTUR®
Germany
6 months using the app
TYDAL replied January 17, 2022

Wonderful! 🤩 Thanks so much for the 5-star review! All the best, Kevin

October 23, 2022

Everything was perfect with Yaci she helped me with all my concerns, I recommend this app because you can do a lot with it !

THL Resell
France
6 months using the app
TYDAL replied October 24, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin