Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 17, 2023

Great app and impressive service! Pete was very helpful in setting up custom css and gave us some tips and tricks as well. Excellent!

Meltynax™
United States
6 months using the app
TYDAL replied May 17, 2023

Thank you so much for your kind words! We always strive to go above and beyond for our customers. We're always here to assist and ensure that you have an excellent user experience. - Lea, Rivo Support Manager

June 8, 2022

WOW!!! Great service! so happy I switched to this app from Privy! 10/10 recommend. Really fast response and a joy to work with.

Sanctified Supply Co.
United States
6 months using the app
TYDAL replied June 9, 2022

Thanks so much for switching to our app! We are so grateful for your kind words and 5-star review! If you need anything along the way, just let us know. We would be delighted to help you. Best regards, Kevin

April 24, 2022

super aron e una persona in gamba e molto disponibile in qualsiasi momento mi ha aiutato con i problemi e abbiamo risolto tutto GRANDE AROL

Srokes
Romania
6 months using the app
TYDAL replied April 25, 2022

Le tue parole gentili significano il mondo per noi! Grazie mille per il feedback positivo e per aver contribuito a condividere la parola su di noi! 🤩 Molto apprezzato, Kevin

March 21, 2023

I am so pleased with the service I received from Pete who kindly helped my store enable custom CSS. He was very efficient and friendly. Thank you!

NUOVO
France
6 months using the app
TYDAL replied March 21, 2023

We're so glad that you're pleased with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
Cheers, Kevin

August 22, 2023

The Rivo app has been an absolute game-changer for our Shopify store, revolutionizing the way we manage and enhance our sales. From the moment we installed it, we experienced a significant boost in our sales figures, and the best part is that the app's user-friendly nature made the entire process a breeze.

Installation was a seamless experience; it was as easy as a few clicks, and we were up and running. Navigating through the app's features was intuitive, even for someone like me who isn't overly tech-savvy. The user interface is well-designed and makes it simple to customize settings, track metrics, and manage our sales strategies without any hassle.

One of the standout features of the Rivo app is its remarkable impact on our sales. Right from day one, we noticed a considerable uptick in conversions and revenue. The app's optimization tools are evidently powerful and effective, ensuring that our products are presented in the best possible light to potential customers. Our product visibility has increased, leading to a notable increase in our customer engagement and, consequently, our sales figures.

But what truly sets the Rivo app apart is their customer support team. It's rare to find such a dedicated and responsive support team in the world of apps. Whenever we've had a query or needed assistance, their team has been extremely prompt in providing solutions. Their dedication to customer satisfaction is evident, and it's reassuring to know that help is just a message away.

In conclusion, if you're a Shopify store owner looking to take your sales to the next level, the Rivo app is an absolute must-have. Its easy installation, user-friendly interface, and remarkable impact on sales make it a fantastic investment. Plus, with the exceptional customer support team always ready to assist, you'll have the peace of mind knowing that you're in good hands. We can't recommend the Rivo app enough for anyone seeking to optimize their Shopify store and boost sales from day one!

Bombucha.in
India
6 months using the app
TYDAL replied August 25, 2023

We're glad you found the app's user-friendly nature a breeze to navigate. We appreciate your recommendation, and we're here to provide exceptional customer support whenever you need it! Thanks a lot for your kind words!
- Lea & Rivo Team

December 28, 2022

Sehr schneller und guter Support, der mir sofort bei allen meinen Problemen helfen konnte! Die App funktioniert gut und macht alles so wie es sollte! Nur weiter zu empfehlen!

eLuKami
Germany
6 months using the app
TYDAL replied December 29, 2022

Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin

December 22, 2022

Great Service, Great App. Simple and easy to operate with. Thank you so much.........................

Sensalou
Germany
6 months using the app
TYDAL replied December 22, 2022

Thanks so much for leaving a 5-star review! 🌟 Much appreciated, Kevin

June 28, 2022

Abbie was AMAZING!! She went above and beyond the call of duty with assisting me. I appreciated her suggestions AND rapport. We need more Abbie's. THANKS AGAIN :)

AllyJ Shop
United States
6 months using the app
TYDAL replied June 29, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If you have further questions or experience issues along the way, just let us know. Our team would be delighted to assist you. All the best, Kevin

May 30, 2022

Communication was excellent. It's fantastic that they provide such a lovely app for free. I'm hoping they do a lot better and grow a lot more.

TagsForever
Türkiye
6 months using the app
TYDAL replied May 30, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 3, 2022

Customer service is the best I ever had! Lance was so helpfull giving fast solutions to any questions I had. Absolutely love this app! Thank you Lance for your professionalism, for giving the users a great experience, and also for making it fun! This is exactly the app I was looking for. I'm so exited to use it on my holiday campaigns.

Fashionably Casual
United States
6 months using the app
TYDAL replied November 4, 2022

We're so pleased that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin