Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

September 23, 2022

This app was very easy to set up and customize and has a very clean look. The entire process was quite seamless and Jel was happy to answer all my questions

Boozoo Baby Handmade Creations
Canada
6 months using the app
TYDAL replied September 26, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

January 26, 2023

I'm loving the Rivo email pop-ups. This has made it so easy for those visiting our website to subscribe. It's really easy to use and the customer service with them is phenomenal. I highly recommend them.

The Reminisce Shop
United States
6 months using the app
TYDAL replied January 26, 2023

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

July 29, 2022

This app is very easy to use and has a lot of great features! Their support team is very nice and knowledgeable about the applications. I recommend! ⭐⭐⭐⭐⭐

Sally's Odds & Ends
United States
6 months using the app
TYDAL replied July 29, 2022

Thanks so much for the 5-stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

June 20, 2022

Amazing App, easy to use, free! Amazing support staff, Lance is so helpful and friendly! I also had Betty, very helpful and very friendly. immediate assistance from both!!!!! Thank you guys.

Ginger and Sprig
Canada
6 months using the app
TYDAL replied June 20, 2022

Your kind words are very much appreciated! 🤩 We are so glad that you have enjoyed your interaction with us. Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 2, 2022

This app was very easy and quick to set up! I was able to get it to match with my colors quickly! Lance from Rivo was very helpful and responsive!

ScentsOnPurpose
United States
6 months using the app
TYDAL replied October 3, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ❤️ Thanks, Kevin

April 22, 2022

abbie was great in communicating and even reminded me to set up a favicon! amazing customer service 5/5

mobiusmarket
United States
6 months using the app
TYDAL replied April 25, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 8, 2022

Excellent product. Highly recommended. Would use again. Customer service is top notch and very helpful.

Enroute.cc
Canada
6 months using the app
TYDAL replied February 8, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

November 29, 2022

Abbie was a great help. very quick with responding and helped with everything I needed. Very happy with her service

Coshejuices
United Kingdom
6 months using the app
TYDAL replied November 29, 2022

Perfect! We're so pleased to hear that you are happy with our services! Thank you for the wonderful review! 🎉 Cheers, Kevin

August 18, 2022

Abbie helped me add significant updates to my website. She was very knowledgeable and excited to help.

RTM_Dabrand
United States
6 months using the app
TYDAL replied August 19, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

March 16, 2023

The customer service representative that assisted me was very helpful quick and courteous. She not only helped me with my original inquiry she gave me some other helpful tips that I took advantage of. If I needed further assistance I would choose her to help.

Allyce's House of Fragrance
United States
6 months using the app
TYDAL replied March 16, 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us! 🙌
Much appreciated, Kevin