Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 29, 2023

I started messaging with Abbie because I wanted to unlock the CSS for my new popup, and I left with more information than I even knew I needed. She was friendly and extremely helpful, and very quick to reply. Definitely a five star customer service experience!

Anchor & Rode
United States
6 months using the app
TYDAL replied July 3, 2023

Thanks so much for your awesome feedback! So glad our team could provide you with helpful info and excellent support. We're here to assist in any way we can!
- Lea, Rivo Support Manager

August 4, 2022

me gusta lo fácil que es de customizar y la atencion al cliente super rapida y efectiva. la recomiendo <3

Tropico Peru
Peru
6 months using the app
TYDAL replied August 4, 2022

¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! 🙌 Saludos, Kevin

November 18, 2022

Sehr gute App. Sie ist komplett kostenfrei und man hat nicht wie bei anderen pop up apps das logo unten stehen! Der Support war auch sehr hilfreich besonders Mica!

ZAVINA
Germany
6 months using the app
TYDAL replied November 18, 2022

Ihre Bewertung bedeutet uns die Welt! Wir helfen Ihnen gerne weiter und stehen Ihnen jederzeit zur Verfügung. Vielen Dank für 5 Sterne! 🌟Prost, Kevin

November 15, 2022

parfait ! très simple à mettre en place et le service client aussi est au top. Je ne peux que recommander l'application

Boapoil
France
6 months using the app
TYDAL replied November 15, 2022

Merci beaucoup pour les 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! 🌟 Bravo, Kévin

December 1, 2022

Jel was amazing to chat to, she was vey helpful and went above and beyond to help me. The app is perfect and does everything that I need it to do.

My Pupology
United Kingdom
6 months using the app
TYDAL replied December 2, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

October 20, 2022

I had a chat with Abbie and she/he was really sweet and very helpful. Really the best! Your service was really amazing and I really appreciate your help!

theseasonsstore
Canada
6 months using the app
TYDAL replied October 21, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

July 11, 2022

So kind and helpful!!! Really informative and excellent customer support. She was bubbly and made my day so special!! ty!!

Abby Rae Boutique
United States
6 months using the app
TYDAL replied July 11, 2022

We're so glad that you are happy with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 17, 2022

Abbie was fantastic and very helpful! Instant responses and great customer support. Very pleased with the app and customer experieince.

EvolutionCoaching
Australia
6 months using the app
TYDAL replied November 17, 2022

It's music to our ears that you are pleased with our app and support! Thank you so much for the wonderful feedback and 5-stars! Best regards, Kevin

November 2, 2022

Helpful and friendly team on hand for quick responses. The app looks great too. Does the job. Would recommend.

Candle Crafters
United Kingdom
6 months using the app
TYDAL replied November 2, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟Best wishes, Kevin

November 25, 2022

Pete (support team) was very helpful in setting up the app in realtime and answered all my questions. Thanks

Kidspor
United States
6 months using the app
TYDAL replied November 25, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin