Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

Edited January 24, 2023

My experience with Paul was awesome! He was able to assist all my needs in a timely manner made sure to answer all questions & was very friendly. Awesome! Thanks Paul

Anointedly Crafted Materials
United States
6 months using the app
TYDAL replied January 24, 2023

Thanks for the amazing 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

October 15, 2022

Very user friendly! Amazing service from the staff that were more than happy to help with an quarry

Tintarella Oil
Australia
6 months using the app
TYDAL replied October 17, 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

May 5, 2022

Still testing it out but so far I like what I am able to create. Support with Abbie was very helpful.

TransShape
New Zealand
6 months using the app
TYDAL replied May 5, 2022

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 If you have any questions or experience issues along the way, just let us know. Our team is always happy to help. Best regards, Kevin

December 14, 2022

it is a perfect app for your store with great service, with every question they help you and they also give you tips for your website what a good service thanks to Abbie!

Famglasses
Netherlands
6 months using the app
TYDAL replied December 14, 2022

We're so excited that you love our app and service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

September 18, 2022

Mein Ansprechpartner war Paul und er half mir, das Rivo Branding bei dein Email Pop Ups zu entfernen. Das ging super schnell und Paul war sehr freundlich und hilfsbereit. Super Kundenservice!

KΛISΛ
Germany
6 months using the app
TYDAL replied September 19, 2022

Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin

December 15, 2022

Great app. Does the job well. Pete was very helpful. Helped me remove the branding and add additional feature. Great service

Fresh Juice Portable Blender
Australia
6 months using the app
TYDAL replied December 19, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 9, 2022

This app is simply amazing! Easy to customize within minutes and guaranteed that you'll achieve the look that you're looking for. Customer support is also great, Pat was extremely helpful and professional, thank you so much!

Palms, With Love
Romania
6 months using the app
TYDAL replied May 9, 2022

What a wonderful review! ✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. Much appreciated, Kevin

September 28, 2022

Easy to setup and customer service was quick and efficient. Definitely would recommend. Put me on the vip list also.

Danaroso
United States
6 months using the app
TYDAL replied September 28, 2022

We're so glad you love the app and the setup process. Thank you so much for the positive feedback and for recommending us to the Shopify community!🤩 Cheers, Kevin

November 15, 2022

I really like this app,I am still a beginner in this field and I had difficulties but Pete helped a lot with the setup, he was kind and patient. It also provides useful advice. Thank you very much!
Julianna

July's Candles
Germany
6 months using the app
TYDAL replied November 15, 2022

We are pleased you like our app, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

May 22, 2022

She is brilliant, the best customer service I have ever known. I would highly recommend it to everyone.

ChamChamar
United Kingdom
6 months using the app
TYDAL replied May 23, 2022

Thank you for your kind words and for recommending us to the Shopify community! 🙌 Cheers, Kevin