Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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I decided to use this app to help improve my website. In doing so I was gracefully greeted by Abbie ! Abbie's response time is unmatched. I received the answers to my questions within seconds from each other. 10 stars ⭐ Rivo email popup has my support & business.
Use Rivo!!!
What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin
Arianne was great !! Totally recommend this free app :) Arianne was great !! Totally recommend this free app :)
Awesome! Thanks for the 5-stars and for recommending us! Cheers, Kevin
Lance was very much helpful! He was quick and efficient in helping me set up my email pop up and remove the watermark. He also helped me update somethings on my website. GREAT customer experience ever!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The App is great and does exactly what I need.
Mica at Rivo was a great help getting everything set up.
We're so glad to hear that you like our app! Our team has worked hard to create a user-friendly and enjoyable experience, so it's always great to receive positive feedback.
Best regards, Kevin
Love it! Abbie helped me with everything and even suggested what I should add on my website. She is the best
We're so glad you love our support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin
I use this app to help me do e-mail sign up pop ups for my shopify store. Lance was very helpful in helping me setup the app for free. Looking forward to using this forever :)
Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app! Please let us know if any questions come up or if we can help along the way. Best regards, Kevin
Amazing and super fast customer service! I can't thank Abbie enough for not only helping me with my initial issue but also taking the time to give me multiple tips on how to improve my Shopify store, giving me awesome feedback and bringing my attention to issues I didn't realise were there! It's nice to speak to a real human and not a bot! Looking forward to using their service in the future. Thanks again Abbie, much appreciated!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Pete was amazing. He toko care of my needs quickly and even provided advise about my site. He was so helpful!!!
We're so glad you are happy with our customer service. If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
I just installed and set up the pop-up but I already like how it looks on my site. We'll see how it works out.
Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin
I am so thankful for the help I received from Pete today. He was a wonderful customer service agent who was knowledgeable and friendly. He took the time to listen to my concerns and offered solutions that were tailored to my needs. On top of that, he was patient and courteous. He made sure that I was completely satisfied with the solution. I am very happy with the assistance Pete provided and would definitely recommend him to anyone needing customer service help.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin