Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Abbie helped me navigate the set up and was of great help! She even made suggestions on how I can improve my shop. Great service!!!
We're so excited that you are enjoying our services! 🤩 Your positive feedback is very much appreciated! Thanks, Kevin
I used this App to gain additional customers. The customer service from Yaci was fantastic. She is so helpful, knowledgeable and patient.
We greatly appreciate you using our app and thank you for taking the time to leave positive feedback! Please feel free to contact us anytime if any other questions come up or if we can help along the way. Best regards, Kevin
This app is great and easy to use! Exactly what we needed for our store. And the customer service was very nice and quick to help us out when ever we have issues. One of the better email opt in apps out there!
Wonderful! We are always here to help and super excited that our app is exactly what you need for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Yaci was great at assisting me today! She helped me out with some problems and immediately helped me fix them, we also had a great GIF convo! I was happy to realize they were not bots lol which is why i give it a 5/5!! :)
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin
I had a truly great experience, as always, when asking for something! The team is highly efficient and knows how to address your requests effortlessly. Pete did an incredible job in no time. I would love to witness the app's evolution in the future and see new features, etc.
Thanks a ton for the amazing review! 🙌 We're so glad to hear you had a great experience and that our team was able to address your concerns. We'll keep working hard to bring you more exciting features in the future. 🚀
- Lea & Rivo Team
super disponibili super veloci e soprattutto gratis, ci sono molte app per cui paghi ma questa è gratis e ti da 100 volte tanto rispetto ad un'app a pagamento
Che recensione meravigliosa! Questo ha reso la nostra giornata e siamo così grati per i commercianti come te! Siamo sempre qui e felici di aiutare in ogni modo possibile. 😊 Grazie, Kevin
Quick and friendly service... not to mention funny! Thanks for helping me fast and keeping me laughing with your emoji's
We're so glad to know that you had a great experience chatting with us. 😃 If there's anything else you need along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin
I used the email pop-ups just as an add-on for the new store i built. The installing and setting up was super easy! But the customer service / chat-pop-up. 5/5. Ryan, specifically, was super quick to verify my store and take out the "powered by rivo" underneath the pop.up (which is a free service), and then also was kind, quick witted, joyful, and gave me pointers for my new business. MERCI! I'm really happy with customer care. :)
We always make sure to provide our customers with the best apps and customer service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Great support - Paul was amazing. Both as a therapist and tech support to get my inquiry resolved for the app. Will be testing full functionality soon.
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin