Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 24, 2022

I so glad this App exists. It's a great way to welcome customers with a discount and drive sales. Abbie was a great help and gave me some great suggestions! I look forward to continuing to work with Rivo on my Shopify Store.

Storkke
Australia
6 months using the app
TYDAL replied March 25, 2022

So glad to hear you had a 5-star experience and are enjoying our app! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

June 8, 2022

Great app and great help from the team. Trish was a great help with some changes I wanted. I recommend this app.

D&R Sports Center
United States
6 months using the app
TYDAL replied June 9, 2022

We're so glad that you had a great experience chatting with us. Thank you so much for the positive words and for recommending our app. If you need anything else along the way, please don't hesitate to let us know. 😃 All the best, Kevin

November 14, 2022

Utilicé pop up de descuento, muy intuitivo. Es sencillo y eficaz. Excelente soporte via chat, responden al instante y son muy resolutivos. Excelente atención de Theresa.

Dupan US
United States
6 months using the app
TYDAL replied November 15, 2022

Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si necesita algo más en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestar nuestras manos en cualquier momento. 😃 Gracias Kevin

October 6, 2022

Jel was amazing. Went above and beyond and then some to get me setup! Definitely A+ service that I can recommend.

92til
United States
6 months using the app
TYDAL replied October 6, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

September 4, 2022

This is one of the most straight-forward and fuss-free apps around. I like how professional it looks in my store and how customizable it is to suit my brand. I really like how I could delay the pop-up with a timer so it doesn't slam people in the face the moment they enter my store. Pete was super helpful and offers top-notch customer service.

Society Red
New Zealand
6 months using the app
TYDAL replied September 5, 2022

We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 4, 2022

Great app with even better support , went beyond my expectations and provided me with free add ons.Would highly recommend.

posturelad
United Kingdom
5 months using the app
TYDAL replied November 4, 2022

Thank you so much for your kind words and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

August 25, 2022

Vicky was so so so helpful! She answered my questions and then provided a bunch of other feedback to bring my site to the next level.

Prism and Poppy
United States
5 months using the app
TYDAL replied August 25, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

July 23, 2023

This so amazing, easy to configure and very user friendly and to top it up was an awesome guy named Pete. such an amazing guy and the best customer service i ever had.

Shopperllo
Belgium
5 months using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words! We're thrilled you found our app to be user-friendly! 😊 We're glad our team provided you with a great experience!
- Lea & Rivo Team

January 14, 2022

best app I have used so far. Easy to use and Lea from support is fantastic. 5/5 for the design of the app and so user friendly.

Bamboo Laboratory
Australia
5 months using the app
TYDAL replied January 14, 2022

Woo-hoo! ✨ This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

April 13, 2022

I'm excited to use this app! App seems straightforward to use and the support team is very helpful and friendly!

Bliss'd Co
United States
5 months using the app
TYDAL replied April 13, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin