Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
The customer support is fantastic! Spoke with Alex, who helped me really quickly and gave me some personalised suggestions to make my experience even better.
I am so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Alex
L'application fonctionne parfaitement, j'ai pu poser mes questions très rapidement à quelqu'un avec leur fonctionnalité de chat. La personne était très à l'écoute et bienveillante et a trouvé des solutions.
Merci beaucoup pour les commentaires fantastiques, et vos suggestions sont excellentes! Je les ai soumis à notre équipe de développement, mais si vous avez plus de détails que vous souhaitez ajouter, faites-le nous savoir à tout moment via le chat. 😊 Très apprécié, Kévin
Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.
Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager
Installed the app and had a chat with Lance, such a gentleman, not only he helped me to remove the logo, he also added new features for free and even gave me really good suggestions on my store. Loved chatting with him and I have the pop up running on my shop in less than 5 mins. great customer service.
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
abbie the lady who helped me was very nice and kind , very helpful
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin
Really easy to use, responsive support team, looks great on my site www.erinbraedesign.ca! And how amazing that it's free.
Wonderful! It's music to our ears that you like our app and customer support! If you ever have further questions or if we can help along the way, just let us know. We would be happy to assist you in any way we can. 😊 Thanks, Kevin
Amazing customer service! She was very helpful and responsive! Made my experience very smooth. Most apps do not have live reps to help so I really love that about this app. I did not have to wait for someone to join or email my inquires. My questions were resolved immediately.
Thank you so much for your thoughtful review! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine
EIne 1+. Die beste kostenlose Alternative. Der Support ist egal zu welcher Uhrzeit da und immer sehr motiviert. Props gehen raus an Ryan.
Ihre freundlichen Worte bedeuten uns die Welt! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🤩 Alles Gute, Kevin
I am so grateful that I downloaded this app and asked to chat Arianne she helped me with a few things that I needed help with and so much more great response time and amazing energy towards helping me with anything I needed highly recommend
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin