Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 16, 2023

Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.

Hammock Outfitter
United States
5 months using the app
TYDAL replied May 17, 2023

Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager

October 7, 2022

Installed the app and had a chat with Lance, such a gentleman, not only he helped me to remove the logo, he also added new features for free and even gave me really good suggestions on my store. Loved chatting with him and I have the pop up running on my shop in less than 5 mins. great customer service.

Bazzaz
Australia
5 months using the app
TYDAL replied October 10, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

January 31, 2023

Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits

Microdose
United States
5 months using the app
TYDAL replied January 31, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

March 13, 2023

abbie the lady who helped me was very nice and kind , very helpful

5starrclothing
United States
5 months using the app
TYDAL replied March 13, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

May 11, 2022

Really easy to use, responsive support team, looks great on my site www.erinbraedesign.ca! And how amazing that it's free.

Erin Brae Design
Canada
5 months using the app
TYDAL replied May 11, 2022

Wonderful! It's music to our ears that you like our app and customer support! If you ever have further questions or if we can help along the way, just let us know. We would be happy to assist you in any way we can. 😊 Thanks, Kevin

March 25, 2022

Amazing customer service! She was very helpful and responsive! Made my experience very smooth. Most apps do not have live reps to help so I really love that about this app. I did not have to wait for someone to join or email my inquires. My questions were resolved immediately.

FOUR27CREATIONS LLC
United States
5 months using the app
TYDAL replied March 25, 2022

Thank you so much for your thoughtful review! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

May 11, 2022

EIne 1+. Die beste kostenlose Alternative. Der Support ist egal zu welcher Uhrzeit da und immer sehr motiviert. Props gehen raus an Ryan.

MosQuiet
Germany
5 months using the app
TYDAL replied May 11, 2022

Ihre freundlichen Worte bedeuten uns die Welt! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🤩 Alles Gute, Kevin

December 19, 2022

I am so grateful that I downloaded this app and asked to chat Arianne she helped me with a few things that I needed help with and so much more great response time and amazing energy towards helping me with anything I needed highly recommend

OmnificentBodyWorks
United States
5 months using the app
TYDAL replied December 19, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 4, 2023

I had the representative Paul assisting me with the custom css. He was such a great employee. He went above and beyond and assisted me with a video on how to remove powered by Shopify on my page. Thank you so much for the help Paul! 5/5 stars!

belabeeboutique
United States
5 months using the app
TYDAL replied January 4, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

February 3, 2023

The app is pretty good, and the costumer service (Especially Mica) Is pretty good.

Also the IU is good

MokblaEcomm
Spain
5 months using the app
TYDAL replied February 3, 2023

We're so excited that you like our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin