Reviews (4,614)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

December 12, 2022

Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.

Essential Paradise
United States
5 months using the app
TYDAL replied December 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

June 17, 2022

The customer support is fantastic! Spoke with Alex, who helped me really quickly and gave me some personalised suggestions to make my experience even better.

The Luna Atelier
Australia
5 months using the app
TYDAL replied June 17, 2022

I am so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Alex

Edited October 26, 2022

L'application fonctionne parfaitement, j'ai pu poser mes questions très rapidement à quelqu'un avec leur fonctionnalité de chat. La personne était très à l'écoute et bienveillante et a trouvé des solutions.

WonderPetsLand
France
5 months using the app
TYDAL replied May 18, 2022

Merci beaucoup pour les commentaires fantastiques, et vos suggestions sont excellentes! Je les ai soumis à notre équipe de développement, mais si vous avez plus de détails que vous souhaitez ajouter, faites-le nous savoir à tout moment via le chat. 😊 Très apprécié, Kévin

May 16, 2023

Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.

Hammock Outfitter
United States
5 months using the app
TYDAL replied May 17, 2023

Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager

October 7, 2022

Installed the app and had a chat with Lance, such a gentleman, not only he helped me to remove the logo, he also added new features for free and even gave me really good suggestions on my store. Loved chatting with him and I have the pop up running on my shop in less than 5 mins. great customer service.

Bazzaz
Australia
5 months using the app
TYDAL replied October 10, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

January 31, 2023

Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits

Microdose
United States
5 months using the app
TYDAL replied January 31, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

March 13, 2023

abbie the lady who helped me was very nice and kind , very helpful

5starrclothing
United States
5 months using the app
TYDAL replied March 13, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

May 11, 2022

Really easy to use, responsive support team, looks great on my site www.erinbraedesign.ca! And how amazing that it's free.

Erin Brae Design
Canada
5 months using the app
TYDAL replied May 11, 2022

Wonderful! It's music to our ears that you like our app and customer support! If you ever have further questions or if we can help along the way, just let us know. We would be happy to assist you in any way we can. 😊 Thanks, Kevin

March 25, 2022

Amazing customer service! She was very helpful and responsive! Made my experience very smooth. Most apps do not have live reps to help so I really love that about this app. I did not have to wait for someone to join or email my inquires. My questions were resolved immediately.

FOUR27CREATIONS LLC
United States
5 months using the app
TYDAL replied March 25, 2022

Thank you so much for your thoughtful review! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

May 11, 2022

EIne 1+. Die beste kostenlose Alternative. Der Support ist egal zu welcher Uhrzeit da und immer sehr motiviert. Props gehen raus an Ryan.

MosQuiet
Germany
5 months using the app
TYDAL replied May 11, 2022

Ihre freundlichen Worte bedeuten uns die Welt! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🤩 Alles Gute, Kevin