Reviews (4,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Really easy to use, responsive support team, looks great on my site www.erinbraedesign.ca! And how amazing that it's free.
Wonderful! It's music to our ears that you like our app and customer support! If you ever have further questions or if we can help along the way, just let us know. We would be happy to assist you in any way we can. 😊 Thanks, Kevin
Amazing customer service! She was very helpful and responsive! Made my experience very smooth. Most apps do not have live reps to help so I really love that about this app. I did not have to wait for someone to join or email my inquires. My questions were resolved immediately.
Thank you so much for your thoughtful review! 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine
EIne 1+. Die beste kostenlose Alternative. Der Support ist egal zu welcher Uhrzeit da und immer sehr motiviert. Props gehen raus an Ryan.
Ihre freundlichen Worte bedeuten uns die Welt! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! 🤩 Alles Gute, Kevin
I am so grateful that I downloaded this app and asked to chat Arianne she helped me with a few things that I needed help with and so much more great response time and amazing energy towards helping me with anything I needed highly recommend
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I had the representative Paul assisting me with the custom css. He was such a great employee. He went above and beyond and assisted me with a video on how to remove powered by Shopify on my page. Thank you so much for the help Paul! 5/5 stars!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
The app is pretty good, and the costumer service (Especially Mica) Is pretty good.
Also the IU is good
We're so excited that you like our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
I was searching for an app to use on shopify to create a newsletter subscription pop up and found Rivo. Fantastic customer service from Pete, strongly recommend using this app.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
The app is extremely easy to use and create and customise your pop-ups. The customer service is also very helpful.
We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
I'm yet to used the App, but I can tell i will have a great experience because of the customers service I received from Abbie (she's a pro).
Hey Morongwa,
James here, Head of Merchant Success at Rivo – thanks for your feedback about our Support so far and for installing the app! We're happy you're using it on your shop and we're really looking forward to seeing your success on your store.
https://email-popup-docs.rivo.io/en/article/quickstart-guide-1iipcgg/
If you need anything at all or tips on best practices, check out our app demo video on the link above
Cheers,
James
Arianne were very informative and a great help. She made sure i understand how to operate the app. Awesome!
Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin