Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 14, 2022

Amazing customer service he actually paid attention when I said I was new and he complimented my work done

Isabel's Kreations Co.
United States
5 months using the app
TYDAL replied October 14, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

May 2, 2023

Arianne was an amazing help and answered all my questions promptly and even gave recommendations to improve my store :)

Barrier Remedy
United States
5 months using the app
TYDAL replied May 3, 2023

Thank you for such a kind review! Glad to hear our team was able to provide exceptional support and great advice to help improve your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

November 8, 2022

Works great so far. Paul was super helpful in getting me set up and ready to go. Looking forward to using the app more for our store.

discgolfing.com
United States
5 months using the app
TYDAL replied November 9, 2022

We truly appreciate you using our app! If there's anything else we can do to help, just let us know anytime. Our team will be happy to assist you. Best regards, Kevin

January 27, 2022

Abby did an amazing. She responded promptly and quickly assisted me with what I needed. This is my first time using this app and she offered suggestions that I could use for my store.

Binky and Poppop Brand
United States
5 months using the app
TYDAL replied January 28, 2022

What a wonderful review! 🤩 Your compliments and kind words mean so much to us. Thank you for using our app and for the positive feedback! If there's anything else we can help you with along the way, please don't hesitate to let us know. All the best, Kevin

November 16, 2022

Great App and great support from Theresa, very helpful and fast! Helped me to remove the label and added some cool features to the app. Well recommended.

studio maru
Denmark
5 months using the app
TYDAL replied November 16, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

January 20, 2022

Amazing app! There are so many helpful and innovative features that your store will definitely need. The customer support is as good as the app, especially Abby, whom I had the opportunity to work with today. She's really attentive, sweet, and helpful. Looking forward to working with her again. 10/10 >3

Drip Servers
Canada
5 months using the app
TYDAL replied January 21, 2022

5-Stars! Whoot Whoot! 🎉We're so thrilled you are satisfied with our app and customer support! We're always striving to top your expectations and love the feedback! If you have any questions or need help along the way, please let us know. Best wishes, Kevin

June 12, 2022

She went above and beyond my expectations and was so very helpful! She successfully removed the banner at the bottom of the popup and included additional free bees to enhance my store. Thank you so much Trish!

interiorlushdecor
United States
5 months using the app
TYDAL replied June 13, 2022

So glad that you love our customer services! 🙌 Thank you for the wonderful review and we truly appreciate you using our app! Cheers 🥃 to success to you and your business! All the best, Kevin

October 21, 2022

Super fast and friendly, very pleased with my exchange with Lance. He was professional and very kind!

kortsiide
United Kingdom
5 months using the app
TYDAL replied October 24, 2022

We really appreciate the 5-Star review! These reviews make our day here! 🙌Thanks, Kevin

February 3, 2023

Jen was very help and very quick with her services. I appreciate the advice for my website and also help make my website a little better thank you. I love this app already.

QueenBee's Beauty
United States
5 months using the app
TYDAL replied February 5, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 10, 2022

Beautiful App for email Pop-Up! Many feautures and all free. Awesome support by Betty. Very fast response and perfect help. Thanks!

Designmarket.today
Netherlands
5 months using the app
TYDAL replied June 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin