Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

March 16, 2022

Great service really helped solve my issue in a short amount of time. I am glad i am now able to provide chat services to my clients.

Sexy Direct
United States
5 months using the app
TYDAL replied March 16, 2022

We are so glad that we were able to help you with your concern. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. 😊 Thanks, Kevin

November 24, 2022

Pete was super helpful with getting the app set up on my site. The configuration wizard is very easy to navigate and use.

Barre Essentials
United States
5 months using the app
TYDAL replied November 24, 2022

So pleased that we were able to help you with the setup. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

September 16, 2023

good support by abby

BACKTOREALITY
Canada
5 months using the app
TYDAL replied September 18, 2023

Thank you for your feedback! We're glad to hear that our team provided excellent support. We strive to provide the best service possible.
- Lea & Rivo Team

October 5, 2022

Abbie was great, she fixed my problem immediately and set up my popups so that I could even put my custom branding on it. She even followed my Instagram :) Love this app!

Monicured
United States
5 months using the app
TYDAL replied October 6, 2022

We're so glad you love our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

June 15, 2022

Das war die Beste erfahrung die ich mit eine Company hatte. Die liebe Betty hat sich um mich gekümmert und alle meine Anliegen blitzschnell und komplett Kostenfrei erledigt. Für mich gibt es keine Alternative mehr.

Juwelier 365
Germany
5 months using the app
TYDAL replied June 15, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen es sehr zu schätzen, dass Sie unsere App nutzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🍻 Prost, Kevin

March 7, 2022

Excellent customer service thank you really made my day Thanks so much looking forward to using the app

Storm's Kitchen
United Kingdom
5 months using the app
TYDAL replied March 7, 2022

Excellent! It's music to our ears that you are happy with our support! 🙌 If you have further questions or experience issues along the way, just let us know. We are here for you anytime. Thanks, Kevin

April 26, 2022

Muy bien y la atención de Betty excelente la verdad, estoy contento por el momento con esta app, fácil de usar limpia y eficaz

marsaladita
Spain
5 months using the app
TYDAL replied April 26, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Si tiene más preguntas o experimenta problemas en el camino, háganoslo saber. Estamos aquí para ayudar. Mis mejores deseos, Kevin

June 24, 2022

Ainda estou customizando mais já estou adorando, super intuitivo para configuração e o suporte da rivo é muito rápido e prestativo.

Carambola!
Brazil
5 months using the app
TYDAL replied June 24, 2022

Muito obrigado pelas 5 estrelas! Se você tiver mais perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Feliz em ajudar de qualquer maneira que pudermos. 😊 Muitas felicidades, Kevin

June 9, 2022

Love the app very easy and beginner friendly. Customer service very helpful in the beginning to end.

LuxxsBoutique
United States
5 months using the app
TYDAL replied June 9, 2022

We are so happy that you love our app! Thank you so much for the 5-star review! 🎉 Cheers, Kevin

December 16, 2022

Yaci proved me with amazing customer service, app it self is amazing very user friendly and very easy to use.

Mome Candles
United States
5 months using the app
TYDAL replied December 19, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin