Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 7, 2022

Excellent customer service thank you really made my day Thanks so much looking forward to using the app

Storm's Kitchen
United Kingdom
5 months using the app
TYDAL replied March 7, 2022

Excellent! It's music to our ears that you are happy with our support! 🙌 If you have further questions or experience issues along the way, just let us know. We are here for you anytime. Thanks, Kevin

April 26, 2022

Muy bien y la atención de Betty excelente la verdad, estoy contento por el momento con esta app, fácil de usar limpia y eficaz

marsaladita
Spain
5 months using the app
TYDAL replied April 26, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Si tiene más preguntas o experimenta problemas en el camino, háganoslo saber. Estamos aquí para ayudar. Mis mejores deseos, Kevin

September 16, 2023

good support by abby

BACKTOREALITY
Canada
5 months using the app
TYDAL replied September 18, 2023

Thank you for your feedback! We're glad to hear that our team provided excellent support. We strive to provide the best service possible.
- Lea & Rivo Team

June 24, 2022

Ainda estou customizando mais já estou adorando, super intuitivo para configuração e o suporte da rivo é muito rápido e prestativo.

Carambola!
Brazil
5 months using the app
TYDAL replied June 24, 2022

Muito obrigado pelas 5 estrelas! Se você tiver mais perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Feliz em ajudar de qualquer maneira que pudermos. 😊 Muitas felicidades, Kevin

June 9, 2022

Love the app very easy and beginner friendly. Customer service very helpful in the beginning to end.

LuxxsBoutique
United States
5 months using the app
TYDAL replied June 9, 2022

We are so happy that you love our app! Thank you so much for the 5-star review! 🎉 Cheers, Kevin

December 16, 2022

Yaci proved me with amazing customer service, app it self is amazing very user friendly and very easy to use.

Mome Candles
United States
5 months using the app
TYDAL replied December 19, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 4, 2022

Ótimo atendimento, Maria foi muito simpatica, pratica e solicita, agradeço muito, e o app parece ser muito bom, ainda vou testar

Meu Cantinho de Tricô
Brazil
5 months using the app
TYDAL replied July 4, 2022

Muito obrigado por usar nosso aplicativo. Estamos muito felizes que você esteja satisfeito com nossos serviços até agora. Se você tiver mais dúvidas ou problemas ao longo do caminho, sinta-se à vontade para nos informar. Estamos sempre aqui para ajudar. Tudo de bom, Kevin

August 9, 2022

I needed an app to pop up for my email list. I downloaded this app and wanted the logo removed. I hit the button and immediately got help from Pat, who was amazing at helping me with all my questions. I highly recommend it!

Bold Addictions
United States
5 months using the app
TYDAL replied August 9, 2022

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

March 23, 2022

Ryan was great! He removed the watermark for me to begin using the app right away...I look forward to seeing what this app will do for my online sales. Thanks!

LoMo's World
United States
5 months using the app
TYDAL replied March 25, 2022

Thanks so much for the positive review! 😊 If you have any questions or if we can help in any way, feel free to reach out anytime. Cheers, Katherine

August 1, 2022

Super Support. Schnelle Hilfe. Im Chat immer erreichbar. Die Integration der App ist leicht zu verstehen und sehr übersichtlich. immer wieder gerne :) Moderne Layouts.

Lieblingsnasen
Germany
5 months using the app
TYDAL replied August 2, 2022

Schön, dass Sie unsere App und unseren Support lieben! 🙌 Vielen Dank für die wunderbare Bewertung, und wir wissen es wirklich zu schätzen, dass Sie uns helfen, das Wort über uns zu teilen! Prost 🥃 auf den Erfolg für Sie und Ihr Unternehmen! Alles Gute, Kevin