Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 1, 2022

Abbie was very informative and fun to talk with and gave me some very pertinent information. I will take the time to read all that she gave me

Pretty Girlz Tings
United States
5 months using the app
TYDAL replied July 4, 2022

It's great to hear that you had a fun interaction with our customer service. 😃 Thank you so much for your kind words and positive review! All the best, Kevin

August 4, 2022

Lance was very helpful in assisting me with verification and other edits on the email pop-up app. Very grateful for the support team and excellent assistance being provided. Thanks Lance.

TAUGEMPIE Apparel
United States
5 months using the app
TYDAL replied August 4, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 17, 2023

Mica was incredibly helpful and offered some great tips for my store that I hadn't thought about before. Highly recommend. Thank you!

Bloom With CBD
France
5 months using the app
TYDAL replied May 17, 2023

Thank you so much for the kind words! It was our pleasure being able to help you out and we're glad to hear that our tips were useful. We appreciate your recommendation! - Lea, Rivo Support Manager

August 2, 2022

Just added the app to my store and the support was fast and vary informative (Thanks Pete). I would recommend the app to anyone 10 stars

Luv NuNu
United States
5 months using the app
TYDAL replied August 2, 2022

Thank you for adding our app and for recommending us to the Shopify community! We are so thrilled that you are happy with our customer support! Please let us know if there's anything we can help with along the way. 😊 Much appreciated, Kevin

October 20, 2022

Abbie is a great support worker who always goes the extra mile to help her clients. She is very patient and always takes the time to listen to her clients' needs. She is also very reliable and always follows through on her commitments. I would highly recommend Abbie to anyone who has any questions.

peepsul
United States
5 months using the app
TYDAL replied October 21, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can help you with along the way, feel free to let us know. 🤩 Much appreciated, Kevin

December 7, 2022

Very useful and helpful shopify plugin, highly recommended, helps to increase conversion rate by 3%, add more subscribers. Thanks Pete‘s help, very professional and patient!

windgoobike
Hong Kong SAR
5 months using the app
TYDAL replied December 7, 2022

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the wonderful review! 🎉 Best wishes, Kevin

May 17, 2022

The app was easy to set up, and the support online made a quick resolve problem. And the best part: is FREE.

metradition
United States
5 months using the app
TYDAL replied May 17, 2022

Thanks for the 5-Star review! We appreciate you using the app. Cheers, Kevin

December 18, 2022

I really recommend this app, the support is very helpful too. Very easy to use, the best app for email popups ever !

Popeti
Morocco
5 months using the app
TYDAL replied December 19, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

September 11, 2022

I really like how easy it is to use as well as Lance, the customer service member, was so helpful and even gave me a tip on how to make my site look better!

Tawni's Closet and Boutique
United States
5 months using the app
TYDAL replied September 12, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be very happy to assist you. 🙂 Thanks, Kevin

July 6, 2022

I use this app to help capture customer info to sell more products to our customers. Abbie was a big help and really appreciate her for all her help.

Audiry
United States
5 months using the app
TYDAL replied July 6, 2022

Thank you so much for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything else, just let us know. We're always happy to help. Best wishes, Kevin