Reviews (4,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The most easy-to-use app I have ever used. The support center is extremely professional and responsive. I'd recommend you to use this app and chat with one of their customer support to find out why this app is PERFECT. Continue doing your nice job 'Rivo team'.
Thank you for the wonderful review! Your honest feedback means everything to us, and we're glad you feel we're on the right track! 🙌 All the best, Kevin
Highly recommend Rivo, their customer service is outstanding, they go above and beyond for their clients.
Your review made our day! 🌟 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
Abbie è stata da subito di disponibile e mi ha fato molti consigli, che ho apprezzato molto, mi è piaciuto lavorare con lei perché è stata molto gentile e veloce
Siamo così felici che tu sia soddisfatto del nostro servizio clienti. 🤩 Grazie mille per le 5 stelle! Se c'è qualcos'altro che possiamo fare lungo il percorso, non esitare a farcelo sapere. Tutto il meglio, Kevin
I recently had the pleasure of working with Abbie from Rivo's support team. She was incredibly helpful and professional throughout the entire process. Her attention to detail and willingness to assist was greatly appreciated. Overall, I had a great experience working with Abbie and would highly recommend her to others in need of support.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I really appreciate Abbie and her services. She was quickly responsive and very knowledgable. 5 stars!
We're so pleased to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙌 All the best, Kevin
They are very helpful. easy and smooth process and the person i was chatting with was very kind and encouraging.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Super helpful and quick customer service. Goes above and beyond. Thank you! I am excited to use this app!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Your support is superb in my case and also point other point related to my store, Thanks a lot for your time.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
Paul was spectacular. His was knowledgeable and easy to deal with. This is the best customer service i have received regarding an app in a long time!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin
Trish was very helpful and made the process of installing and customizing the app a smooth process.
So glad that you are happy with our customer service. 😊 If there's anything else we can do, feel free to reach out anytime. We're always happy to assist. Thanks, Kevin