Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 22, 2022

Amazing! This app has been very helpful and the customer service team is very professional as well. Great work.

Pepla
Egypt
4 months using the app
TYDAL replied December 22, 2022

Awesome! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

May 28, 2022

Definitely top tier when it comes to customer service and the product itself. Customer service assisted me with all my needs and the end result was amazing.

ATriumph
United States
4 months using the app
TYDAL replied May 30, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

June 14, 2023

This is a great, little free app that does exactly what it says it does. It works better for newsletter sign-ups with unique discount codes than any of the paid apps we have tried. Also, their tech support is great and quick!

Mountain Madness Soap Co.
United States
4 months using the app
TYDAL replied June 15, 2023

Thank you so much for your kind words! we're so glad to hear that our support team was helpful and quick in resolving any issues you had. We appreciate your business and hope to assist you again soon! - Lea, Rivo Support Manager

November 14, 2022

fast and easy service i love the app. easy to set up and customize, you can add your logo and a custom background

Smart Dog Meals
United States
4 months using the app
TYDAL replied November 15, 2022

Thank you so much for the feedback and 5-Stars! We're so happy you love our app. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

May 4, 2023

Best of the best, Very great support and team in terms of request they are very quick for your concern highly recommended!

Rodjaish
Philippines
4 months using the app
TYDAL replied May 5, 2023

Thank you so much for your kind words! Your satisfaction is our top priority and we appreciate your recommendation. Please don't hesitate to reach out anytime you need assistance, we are always here to help! - Lea, Rivo Support Manager

December 22, 2022

The product was exactly as described, and the customer service was top-notch. The team at Rivo was very helpful and responsive to my inquiries, and they went above and beyond to make sure I had a positive experience.

I highly recommend Rivo to anyone in need of their products or services. The quality of their products and the level of customer service they provide is truly exceptional.

Thank you, Rivo, for your outstanding service and product!

PrintMe
New Zealand
4 months using the app
TYDAL replied December 22, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

October 18, 2022

I was looking for an easy to set up app for our Shopify store. His support (Pete who helped me) was really quick and helped me in less than 10 seconds. I recommend it

Ópticas Romero
Peru
4 months using the app
TYDAL replied October 18, 2022

So glad that you are happy with our customer support. Thank you so much for the 5-stars and for recommending us! 🙌 Cheers, Kevin

May 16, 2022

Abbie was super sweet and helpful!! So glad I came across this app. Thanks for your help and insight =)

Tour Friend
United States
4 months using the app
TYDAL replied May 17, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 😃 All the best, Kevin

July 5, 2022

I will be using the app as an add in for Shopify store. Haven't really done much but,The customer service was great.

Essence 4 You
United States
4 months using the app
TYDAL replied July 5, 2022

Thanks for the awesome 5-Star review! We greatly appreciate you using the app. 😊 Much appreciated, Kevin

April 30, 2023

Very easy to set up, great team ready to help you and guide you until the end. I love my pop-up and I totally recomend this app!

happypetsproducts
Spain
4 months using the app
TYDAL replied May 1, 2023

Thank you so much for the kind words! It's always our pleasure to help and guide our merchants to success. Feel free to let us know if you have any questions! - Lea, Rivo Support Manager