Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 21, 2022

Super fast and helpful assistance to get the app working and customised to my store design, thank you so much for a great app and a great service

Kidz On Trend
United Kingdom
3 months using the app
TYDAL replied April 21, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 20, 2022

The greatest and fastest service ever. I am so glad to find the Rivo Email Pop Ups app. Highly recommended.

Floral Gift Planet
Australia
3 months using the app
TYDAL replied April 20, 2022

We are so happy you love our app and services! Thank you so much for the positive feedback and for recommending us! ✨Best wishes, Kevin

April 13, 2023

very nice rep to work with the process was easy to install. Can wait to add more features in the future

Hold The Spirits
United States
3 months using the app
TYDAL replied April 13, 2023

Thank you so much for leaving a positive review! Our team is always working to improve our product and services and we hope to continue meeting your expectations as we add more features and enhancements. If you have any questions or concerns, please do not hesitate to reach out to us.
Best regards, Kevin

October 10, 2022

Yanci, helped me a lot. Super helpful and very kind!
Congratulations on being a professional!!!!!!!

LTL IMPORTS
Brazil
3 months using the app
TYDAL replied October 10, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and we appreciate you using our app! 🤩 Best wishes, Kevin

March 12, 2023

love customer service how fast they replying and was extremely helpful, and what i liked most that it's totally free

Vaoina Store
Türkiye
3 months using the app
TYDAL replied March 13, 2023

We're so excited that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

March 26, 2022

I used Email pop Ups to customize my Shopify Store. Abbie was a great assistant. She even gives me some suggestions to improve my website! I totally recommend a chat with her!

Scriborama
United Kingdom
3 months using the app
TYDAL replied March 28, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

July 12, 2022

Fantastic popup, works really well and very customisable. Paul's technical support to remove the Rivo branding was very good, he was very helpful! Thank you

Smell Away Ltd
United Kingdom
3 months using the app
TYDAL replied July 12, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

May 28, 2022

i love this app! Maria has been helping me to set it up in the best way possible! This app is exaclty what i was looking for to built my customer list.

Van Burk Official
United States
3 months using the app
TYDAL replied May 30, 2022

Glad you love our app and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

December 6, 2023

This app is great. I think it will make a huge difference to my store. Also the service and support Jel provided me with was the best service I have ever received!!! So much care an attention to detail was provided in helping me with my store. I am beyond grateful! Thank you!!!

CreativeLC
United Kingdom
3 months using the app
TYDAL replied December 8, 2023

So glad our app and service made a difference for your store! We're here to help. Thank you for your feedback!
- Lea & Rivo Team

May 22, 2022

Great customer service and made sure the app ran smoothly. App helps serves its intention and made the process smooth.

Me vs The World Clothing
United States
3 months using the app
TYDAL replied May 23, 2022

Excellent! It's music to our ears that you are happy with our app and customer support! If you have further questions or experience issues along the way, please feel free to let us know. Our team would be delighted to assist you. 🍻 Cheers, Kevin