Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 18, 2022

Thanks, Revo team for their excellent communication special with Jel.
The app was Great for Pop up it is easy to use.

Pawstuffi
Morocco
4 months using the app
TYDAL replied November 18, 2022

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

May 10, 2022

Still have to try the app fully. Betty was of great help. Very fast assistance. Will update as I go on about the product itself.

Electros Gadget
South Africa
4 months using the app
TYDAL replied May 10, 2022

Thanks for the 5-Star review! 🌟 If you have any questions or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

June 1, 2022

So easy to use. AA was the absolute best in assisting me. He even checked out my website and found an error I needed to fix. This is exactly what I needed.

Itoko & Co
United States
4 months using the app
TYDAL replied June 1, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 23, 2022

Fantastic experience! Customer service really goes above and beyond to help you set up this app on your store. Couldn't have been better. Jel was very kind and knowledgeable and was very quick to respond.

Can't recommend enough. You won't regret it!

Noozle3D
United States
3 months using the app
TYDAL replied December 25, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 😊 All the best, Kevin

July 18, 2022

Very good app, its gonna be useful for my shop and i hope every customer gonna use it to get discount. Best support!

JEWELNOX
Sweden
3 months using the app
TYDAL replied July 18, 2022

Thank you for using our app! 🤩 We're so excited to be part of your business growth and success! If you need help along the way, please don't hesitate to let us know. Best wishes, Kevin

October 24, 2022

I just installed the app today, but so far it works the way it says it works! I'm excited to grow my brand with this feature. I contacted support for help getting CSS access and removing the Rivo branding from my pop up and Pete was extremely quick and efficient in getting me taken care of. So far this is one of the best app experiences I've had. Thank you!

Dipnotic Nails
United States
3 months using the app
TYDAL replied October 25, 2022

Thanks so much for installing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be delighted to assist you. Cheers, Kevin

June 28, 2023

Paul did a fantastic job designing my pop-up for me, he went above and beyond to make sure it looked just the way I want.

UnityDawn
United States
3 months using the app
TYDAL replied June 29, 2023

Thanks for the awesome feedback! We're thrilled to hear that our support team was able to help with your pop-up design, going the extra mile to make it great. We're always here to help! 🎉 - Lea, Rivo Support Manager

May 17, 2022

It was really easy to set up an email pop-up! Awesome support from Abbie. 10/10 experience. Highly recommended for anyone looking to grow their email list and boost conversions.

Curly Girly Hair
New Zealand
3 months using the app
TYDAL replied May 18, 2022

We're so happy to see that you had a great experience using our app and chatting with our customer service! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

July 24, 2022

very good service I am happy with the service and support provided in the chat for other details during the design

Loja meu Pedido
Brazil
3 months using the app
TYDAL replied July 25, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin

February 27, 2022

This app looks perfect and the CS Arianne has been so efficient and helpful, she removed the Rivo logo tag from the popup in a few seconds and it's FREE! I highly recommend this app to any Shopify users!!

Little Glam Jewelry
Hong Kong SAR
3 months using the app
TYDAL replied February 28, 2022

So pleased to hear that you are satisfied with our customer service. 😊Thanks so much for your kind words and for recommending us to the Shopify community. 🙌 Cheers, Kevin