Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 29, 2022

I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my site better. So far so good!

Entice Me Spice Company
United States
3 months using the app
TYDAL replied September 29, 2022

We're so pleased that you had a great experience using our app and chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 11, 2023

Had a question for tech support and Pete solved their issue very quick & promptly. We are using this app to capture emails for the last 6 month and it is much better than the previous app. Overall very happy with it.

Stuck in Film
United Kingdom
3 months using the app
TYDAL replied August 14, 2023

So glad to hear that our team solved your issue quickly! 🎉 We appreciate your support and are thrilled that our app has been of great use to your store. Thank you for sharing your experience!
- Lea & Rivo Team

November 12, 2022

Support team is so great!!! Jel was fantastic. Really love the app too! Email marketing is so key and having a good app to collect emails is imperative.

ShopMadFox
United States
3 months using the app
TYDAL replied November 15, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 8, 2022

Melhor app para criar popup de maneira totalmente gratuita. Apesar de ser gratuito, o app possui um excelente suporte. Recomendo.

multinovidade.com
Brazil
3 months using the app
TYDAL replied November 9, 2022

Sua avaliação fez o nosso dia! Muito obrigado pelo feedback positivo e por nos recomendar à comunidade Shopify! Abraço, Kevin

Edited May 18, 2023

Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it thank you

SHADEA.
Switzerland
3 months using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words! It's great to hear that our support team was able to assist you! We hope to continue providing you with exceptional service in the future! - Lea, Rivo Support Manager

June 23, 2023

id recommend this app to others for the very kind, fast and helpful customer service reps as well as the easy design of this app

Skinvana And Company
United States
3 months using the app
TYDAL replied June 26, 2023

Thank you for the amazing feedback! We're glad to hear that our team was able to assist you quickly and efficiently, and that you found our app's design user-friendly. We appreciate your recommendation and hope that you continue to enjoy using our app. - Lea, Rivo Support Manager

November 17, 2022

Great app with even better customer service! Mica was a huge help and a pleasure to talk to. 5 stars all round!

RUFF CROWD
Australia
3 months using the app
TYDAL replied November 17, 2022

Awesome! Thank you so much for the 5-stars! 🌟 Cheers, Kevin

May 16, 2022

I signed up and customer service was quick to help. I had Abbie as my rep and right away she pointed out tips and made the process super easy!

Rubbish Restyled
United States
3 months using the app
TYDAL replied May 17, 2022

So pleased to hear that we were able to help you set up the app. If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Thanks, Kevin

July 29, 2022

Teşekkurler, Çok yardımcı oldunuz. çok basit ama güzel bir uygulama. Thanks guys, great servise. Kebelek cocuk

Kebelek Cocuk
Türkiye
3 months using the app
TYDAL replied July 29, 2022

Harika inceleme için teşekkürler! Uygulamayı kullandığınız için gerçekten teşekkür ederiz ve bu süreçte size yardımcı olabileceğimiz bir şey olursa bize bildirin. ✨ En iyi dileklerimle, Kevin

March 2, 2022

Very Helpful, fast response and knowledgeable about the apps offered and how they impact the customers needs. Finally a company that puts customers before profits.

CarterBrito Urban Fashion’s
United States
3 months using the app
TYDAL replied March 2, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin