Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 11, 2022

Super helpful and quick customer service. Goes above and beyond. Thank you! I am excited to use this app!

Pawfect Pet Apparel
United States
3 months using the app
TYDAL replied May 11, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

March 11, 2023

Your support is superb in my case and also point other point related to my store, Thanks a lot for your time.

MH Cloth House
Pakistan
3 months using the app
TYDAL replied March 13, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

August 20, 2022

Paul was spectacular. His was knowledgeable and easy to deal with. This is the best customer service i have received regarding an app in a long time!

Thick Thigh Tribe
United States
3 months using the app
TYDAL replied August 22, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

April 26, 2022

Trish was very helpful and made the process of installing and customizing the app a smooth process.

The Brown Sugar Collab
United States
3 months using the app
TYDAL replied April 27, 2022

So glad that you are happy with our customer service. 😊 If there's anything else we can do, feel free to reach out anytime. We're always happy to assist. Thanks, Kevin

August 4, 2022

Good - Arianne helped me to set up the Opt-in out banner. Fantastic person.
Very passionate and loving.

gadgetcrep
United Kingdom
3 months using the app
TYDAL replied August 5, 2022

Your review means the world to us! 🌟 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out. Cheers, Kevin

September 27, 2022

The app is a breeze and get customers to join and spend, Jel is just outstanding! getting great service makes it all the better

Elegant Wickedness
United States
3 months using the app
TYDAL replied September 27, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

July 2, 2022

Great support customer support (that comes with a sense of humour as well)! App syncs well and you'll be up and running in no time!

The Tee Yard
Australia
3 months using the app
TYDAL replied July 4, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 6, 2023

great experience , great help from Jel , she went above and beyond to help me out learning things about my own website and made it 1000 times better . i cant thank her enough 5 STARS

DIRTBUSTERScanada
Canada
3 months using the app
TYDAL replied May 8, 2023

Thank you so much for taking the time to leave us a review! We're thrilled that we were able to help you with your store. We appreciate your kind words and will continue to provide the best support possible. - Lea, Rivo Support Manager

July 15, 2022

Le service d'assistance que j'ai reçu était phénoménal. Ils se sont mis en quatre pour répondre non seulement à ma demande, mais également à ma boutique en ligne dans son ensemble.

ninoartesio
France
3 months using the app
TYDAL replied July 15, 2022

Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. Bravo, Kévin

November 21, 2022

Easy and fast. Abbie was amazing. Above and beyond great service. What a pleasure to work with! She's great...

Etienne Boutique
United States
3 months using the app
TYDAL replied November 22, 2022

Thank you so much for the amazing review! 🙌 Cheers, Kevin