Reviews (4,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Mica went above and beyond to help me in ways I didn't think I needed. She is a great resource. I would recommend her anyday.
We're pleased that our support was such a valuable resource to you! Thank you for your recommendation and for sharing your experience. If you need further assistance, we're always here to go the extra mile!
- Kevin & Rivo Team
I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.
Hi SarussiUpcycling team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Using app the capture more emails and build a cliental base. The customer service was super helpful.
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin
Excellent customer support given by Paul . He has been very patient in answering all my questions . Very happy and satisfied !
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Abbie was AWESSOME! She helped me so much and gave me some good advice to help my business! Definitely would recommend !!
Your recommendation is the highest form of compliment, and we're grateful for your support. 🙌
Thanks, Kevin
Abbey at Riva was really helpful today, she got me up and running but verifying my account and activating the CCS. I was very impressed that this was sorted in a timely manner. I really like this service.
Here at Rivo, keeping our customers happy is our number one priority. ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know! Cheers, Kevin
This app is wonderful, and its completely FREE! Paul was incredibly helpful with my problems, and very informative, also added some new features for my Rivo app:)
Thank you!
Thrilled to hear you're loving our app and our support team! Thanks for the awesome feedback, and have fun exploring the app!
- Lea & Rivo Team
Just added it, but it does what I need and it's free! Arianne provided with quick and helpful customer service.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
my favourite..customer support and satisfaction is unlimited
We're honored to be your favorite and to provide you with unlimited support and satisfaction! Thanks for the fantastic feedback.
- Kevin & Rivo Team
We at D'Sare would like to give a massive shoutout to superstar Abbie. She gave us the best customer service possible and good feedback about our store. She was very friendly, honest and patient. Thank you so much for the role that you have played in making out store a success .
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for your kind words and positive feedback. 😊 Much appreciated, Kevin