Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 6, 2022

awesome. therese helped me alot and gave suggestion for my website which i need at the start. 5/5 for her

Giftitz
India
3 months using the app
TYDAL replied December 6, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

October 25, 2022

I love this app, top functionality and intuitive! The customer service is flawless and very very friendly! Thank for the support Jel, i really appreciated that.

Omnia glam
Italy
3 months using the app
TYDAL replied October 25, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 28, 2022

So far, so good. Just uploaded the app and it seems to do exactly what we wanted it to do :-) I had to request assistance on one small matter and that was answered straight away. Can't fault the support from Yaci, exceptional! Thank you from Everyone at Just Gardening

www.justgardening.com
United Kingdom
3 months using the app
TYDAL replied December 29, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

December 12, 2022

Therese was amazing she answered all my questions right away and was very attentive. I am happy that I downloaded this app for my store.

SIMPLYNATURALBYB
United States
3 months using the app
TYDAL replied December 13, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 16, 2022

Aplikace se zdá být užitečná. Skvělá zákaznická podpora. Rychlé milé jednání a okamžité vyřízení požadavku. Moje poděkování patří Betty.

Mama Mana
Czechia
3 months using the app
TYDAL replied May 16, 2022

Vaše zpětná vazba pro nás znamená svět! Moc děkujeme za úžasnou recenzi a jsme tu pro vás kdykoli! 🙌 Na zdraví, Kevine

May 14, 2022

ONE OF THE BEST APPS I HAVE EVER GOTTEN. If you want easy and FREE pop-up email tab on your store, this is the app you need. Its way better than paid apps and this one really stands out from the competitors. Its 10/10 for sure.

Berlyy
United States
3 months using the app
TYDAL replied May 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

July 30, 2022

I used this app for help and had Pat that really helped and was very professional and polite, amazing app and first class service 5 stars xxxxx

deliverFresh.co.uk
United Kingdom
3 months using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

August 23, 2022

totally free and does what I need. great service as well. It's great. I would definitely recommend it.

Bazaar Australia
Australia
3 months using the app
TYDAL replied August 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin

November 4, 2022

Great customer service. Abbie helped me with any questions I had. App works great and is easy to use and set up

We are warriors apparel
United States
3 months using the app
TYDAL replied November 8, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

May 3, 2023

great person very fast and nice got what i needed done and knew exactly what was needed. i look forward to potentially working with this person again.

Essential
Canada
3 months using the app
TYDAL replied May 4, 2023

Thank you so much for your kind words! It was our pleasure to assist you, and we're thrilled to hear you were happy with our support. Don't hesitate to reach out anytime you need help! - Lea, Rivo Support Manager