Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

February 9, 2023

Easy to use the app and getting it verified was painless. Mica was super helpful and made some great suggestions. Thank you.

Healthy Hybrid
South Africa
3 months using the app
TYDAL replied February 9, 2023

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

November 28, 2022

Just installed it but so far looks awesome. Fantastic customer service as well , very quick and friendly. Thanks!

Vinyl Addiction
Australia
3 months using the app
TYDAL replied November 28, 2022

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

February 3, 2022

I needed some help with removing a branding sign and I had such an AWESOME experience with customer service team, Harleen.
5 stars for customer service and carrying about people!
The app is also great! That is what I was looking for in a long time. So easy to use and so many different options to try. Also FREE.
What could be better, right?
Thank you, Rivo for doing an amazing job!

Arcade Intl
Canada
3 months using the app
TYDAL replied February 3, 2022

Thank you so much for the wonderful 5-star review and thoughtful feedback! We're grateful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you have any further questions or encounter issues along the way, just let us know. We are always happy to help in any way we can and we are available anytime. All the best, Kevin

January 27, 2022

It is helping me to grow my business!! I also love the response times if i need any help with anything i am stuck on.

YL Kreations
United States
3 months using the app
TYDAL replied January 28, 2022

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! Best wishes, Kevin

June 30, 2022

Ryan is a nice fella. Apps works well. Not much else to say. Pop ups work!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Frictitious Climbing
United States
3 months using the app
TYDAL replied June 30, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 6, 2022

Easy to use and great customer service! Thank you to Abbie who was very helpful and friendly. Great app!

santoshaco
Australia
3 months using the app
TYDAL replied September 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

November 24, 2022

Abbie was such an amazing help to getting me started and offering some very helpful tips for my business.

Palms of Divinity
United States
3 months using the app
TYDAL replied November 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

February 17, 2022

Excelente aplicación cumple lo que promete, es muy rápida e intuitiva, su atención al cliente es maravillosa y solucionan casi instantáneamente tus problemas, altamente recomendable.

MoraMola
Spain
3 months using the app
TYDAL replied February 17, 2022

¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Todo lo mejor, Kevin

October 18, 2022

Couldn't ask for much more from support representative. The conversation was a genuine one, not just someone spamming prefilled lines of text. Therese had some pretty wicked gifs up her sleeve too.

VosaVosi
Australia
3 months using the app
TYDAL replied October 18, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

May 13, 2023

i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.

Tasty Treats
Canada
3 months using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! Amazing to hear you had a great experience with our team. We appreciate your feedback and hope to continue helping you succeed in the future! - Lea, Rivo Support Manager