Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 21, 2022

Great product and impeccable customer service. The app is super user friendly and their agents are always ready to help you over the chat :) Totally recommend.

zerenitycandleco
United States
3 months using the app
TYDAL replied November 22, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

December 6, 2022

awesome. therese helped me alot and gave suggestion for my website which i need at the start. 5/5 for her

Giftitz
India
3 months using the app
TYDAL replied December 6, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

December 28, 2022

So far, so good. Just uploaded the app and it seems to do exactly what we wanted it to do :-) I had to request assistance on one small matter and that was answered straight away. Can't fault the support from Yaci, exceptional! Thank you from Everyone at Just Gardening

www.justgardening.com
United Kingdom
3 months using the app
TYDAL replied December 29, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 25, 2022

I love this app, top functionality and intuitive! The customer service is flawless and very very friendly! Thank for the support Jel, i really appreciated that.

Omnia glam
Italy
3 months using the app
TYDAL replied October 25, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 12, 2022

Therese was amazing she answered all my questions right away and was very attentive. I am happy that I downloaded this app for my store.

SIMPLYNATURALBYB
United States
3 months using the app
TYDAL replied December 13, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 16, 2022

Aplikace se zdá být užitečná. Skvělá zákaznická podpora. Rychlé milé jednání a okamžité vyřízení požadavku. Moje poděkování patří Betty.

Mama Mana
Czechia
3 months using the app
TYDAL replied May 16, 2022

Vaše zpětná vazba pro nás znamená svět! Moc děkujeme za úžasnou recenzi a jsme tu pro vás kdykoli! 🙌 Na zdraví, Kevine

January 21, 2024

Abbie is such an amazing person! She was so helpful and provided me information I didn't know I needed! Thanks girl!! :)

A Touch of Alpha
United States
2 months using the app
TYDAL replied January 23, 2024

Thrilled to hear you had such a positive experience! Thank you for the lovely feedback. We're always here to provide that extra helpful info! 😊💡
- Kevin & Rivo Team

May 14, 2022

ONE OF THE BEST APPS I HAVE EVER GOTTEN. If you want easy and FREE pop-up email tab on your store, this is the app you need. Its way better than paid apps and this one really stands out from the competitors. Its 10/10 for sure.

Berlyy
United States
3 months using the app
TYDAL replied May 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

July 30, 2022

I used this app for help and had Pat that really helped and was very professional and polite, amazing app and first class service 5 stars xxxxx

deliverFresh.co.uk
United Kingdom
3 months using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

November 4, 2023

Mica went above and beyond to help me in ways I didn't think I needed. She is a great resource. I would recommend her anyday.

Luxe Essentials
United States
3 months using the app
TYDAL replied November 6, 2023

We're pleased that our support was such a valuable resource to you! Thank you for your recommendation and for sharing your experience. If you need further assistance, we're always here to go the extra mile!
- Kevin & Rivo Team