Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 23, 2022

Ich bin mehr als nur zufrieden mit dieser App und dem Support! Mir wurde sehr schnell geholfen. Mein Support (Betty) ist die beste!

VinTik.
Germany
3 months using the app
TYDAL replied June 23, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Support zufrieden sind! Vielen Dank, dass Sie uns 5 Sterne gegeben haben! 🌟 Prost, Kevin

Edited January 13, 2022

Great customer service Ryan assisted me in installing and setting up the app. Excellent service thank you. I have only just installed it so so far working well is a great app.

Rock Chocs
United Kingdom
3 months using the app
TYDAL replied January 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

November 7, 2022

I have never experienced such kind customer service. Therese was beyond helpful and even suggested something for my website. 10/10!

Karma Jewelry
United States
3 months using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

January 2, 2023

Thank you for everything you are really offering a good service and this is just for free I am willing to be with you all the time

GO LIGHTS
Türkiye
3 months using the app
TYDAL replied January 2, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

December 1, 2022

the app offers exactly what it says and really helpful&nice support. that's all we need, great first impressions

Bunvision
Türkiye
3 months using the app
TYDAL replied December 1, 2022

Awesome! Thanks so much for the 5-stars and positive feedback! 🌟 Cheers, Kevin

August 30, 2022

I installed this pop-up email App and found what I was looking for. Rivo online support team did a great help. recommend!

COOSPO
Hong Kong SAR
3 months using the app
TYDAL replied August 30, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

December 9, 2022

Abbie was very helpful[ful and knowledgeable about the product. even offered a bit of direction when it came to my website.

10K CLOTHING CO.
United States
3 months using the app
TYDAL replied December 12, 2022

Thank you so much for leaving a 5-star review! If there's anything else we can do to help, please feel free to reach out at any time. Best regards, Kevin

September 3, 2022

I got an amazing help from Paul. i had issues and questions about the app and he explained and hendled everything for me. he did an amazing job and i felt super comfortable.

monkey1go1
Israel
3 months using the app
TYDAL replied September 5, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

December 15, 2022

I can't be more than happy to chat with Abbie. She is such a lovely customer service ever. She was really nice, helpful and fast response. Really appreciated with her services today. Also thanks to Rivo, for the easy apps with best customer support. Really recommended!

moment.
Australia
3 months using the app
TYDAL replied December 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

October 28, 2023

Had a fantastic experience with this app, Pete responded to our questions immediately and helped us resolve exactly what we needed to adjust within minutes. Thank you so much Pete!

Glazed Beauty
Australia
3 months using the app
TYDAL replied October 31, 2023

Thank you for the kind words! We're thrilled about your positive experience with our support and app. We're here to help anytime! 🌟
- Kevin & Rivo Team