Reviews (4,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Lots of help very quickly through chat. I hope this type of customer service never dies. Very helpful.
Thank you so much for your positive feedback! Providing fast and helpful customer support is one of our top priorities. We appreciate your business! - Lea, Rivo Support Manager
This app is awesome, I can now bring in customer by these Good looking popups! The Customer service is amazing. Lance helped me remove the "Powered By Rivo" Branding and also allowed me to access other features aswell! Thank you Rivo and Lance!
What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin
This app was much easier to use than another one I tried. It was simpler to use and looks professional. The support chat team were super helpful. I expected to chat to a bot and it was a real person who went over and above to help. Thanks
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin
I use this app to collect customers' emails. It's so easy to set up, and the support team is fantastic. They helped me with all my requests. Especially, Therese was charming and helpful.
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If you have further questions or experience issues along the way, just let us know. We're here to help you. Thanks, Kevin
Maria was very helpful and make some great suggestions for my store. I really appreciate the awesome customer service.
Thanks so much for leaving a positive 5-star review! 🙌 We are here anytime you need us! Best regards, Kevin
Trish helped me verify my store! It was great! This review requires 100 character minimum for some reason.
Amazing and speedy customer support with Arianne! The app is straight forward, very easy to set up and use!
We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.
Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin
I just started so still waiting for more people to join the list but the customer support I had with Ryan was amazing. He responded quick and helped me just as quick. Look forward to seeing if I can now grow my mailing list easier then before
We're so glad to hear that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Great product and impeccable customer service. The app is super user friendly and their agents are always ready to help you over the chat :) Totally recommend.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin