Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 15, 2022

Mica is very nice, good service. support is fast and everything seems to be free as well. highly recommend

Accidental Death
United States
About 2 months using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

April 27, 2023

Thank you for the help Mica I really appreciate it. They helped me with things I didn't know were possible so thanks!

Diamond Attire
United Kingdom
About 2 months using the app
TYDAL replied April 28, 2023

Thank you for your positive feedback! We're delighted that we could help. Let us know if you need anything else! - Lea, Rivo Support Manager

August 25, 2022

Arianne was very helpful and informative. She guided me through the process of adding to my store and I love the way it looks.

Lillie & Co
United States
About 2 months using the app
TYDAL replied August 25, 2022

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Much appreciated, Kevin

July 19, 2022

Amazing customer service, was assisted immediately after downloading the app. The person I spoke to was very helpful, and even gave feedback on my store. Would definitely recommend this app to anyone.

KawaiiDesk
United States
About 2 months using the app
TYDAL replied July 19, 2022

So thrilled that you are happy with our customer service. Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin

August 12, 2022

I received full support immediately within the first 5 mins of using this app (thank you, Vicky), this app is totally free of cost with all feathers.

clozuspace
United States
About 2 months using the app
TYDAL replied August 15, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

September 24, 2022

Very helpful and friendly customer service. This is one of the best apps I have tried for pop ups in terms of customization and workflow.

Mimik Essentials
United States
About 2 months using the app
TYDAL replied September 26, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Best regards, Kevin

September 21, 2022

The support team are very helpful and pleasant to talk to (I spoke with Pete). So far the app has been good to work with and has shown promising results!

Cutter Coffee Co
Australia
About 2 months using the app
TYDAL replied September 21, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be delighted to assist you. 🙂 Thanks, Kevin

June 30, 2023

amazing app and very helpful! easy to use and its very good app for a beginner store owner. The support service is also great they help me and guide throw installation and they gave me amazing tips for the app. Thank you!

Plus4life
Greece
About 2 months using the app
TYDAL replied July 3, 2023

Thanks for the awesome feedback! We're thrilled to hear that our app has been helpful for you. Our support team is always here to assist you in getting the most of the app. It's our pleasure to be of service. 😄
- Lea, Rivo Support Manager

June 19, 2023

Pete was very helpful immediately. Not only that but he didn't have chatbot responses. He was a human. The app is great. I love the Shopify apps they just do their job.

Dennis Did It
Australia
About 2 months using the app
TYDAL replied June 19, 2023

Thank you for your kind words! Our team takes pride in offering genuine human support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Our team is here to help! - Kevin

December 10, 2022

Great App, very useful and important to have. Excellent customer Support , but Jel was superb and beyond excellent she is great

BROOCHITON
Canada
About 2 months using the app
TYDAL replied December 12, 2022

Awesome! Thanks for the 5-stars! If there's anything else we can do, just let us know. 🌟 Cheers, Kevin