Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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thanks betty for the great support again. this app is amazing, increase my opt in rate 2%. gonna implement it to all my stores. thanks betty again for the great support.
You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin
Best Pop up service out there! Customer service went all out! The whole experience 5/5 stars from me!
Thank you so much for your amazing feedback! We're so glad you loved our app! Hearing that our support team went above and beyond means the world to us. Thanks again for the feedback! We can't wait to assist you again soon! 🎉🙌🏼 - Lea, Rivo Support Manager
The Chat feature made this app stand out above all other apps i've ever installed period. Not only did they responded right away, to my surprise, but they also have a great sense of humor and did it with top-notch customer service etiquette?! That's a win for me, and enough of a reason to keep their services for the long haul. Thanks Arianne
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Amazing my helper did wonderful he helped me a out with verifying my account and do an amazing job making me feel safe and assured.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Arianne is very helpful in setting up a seemless pop up window. Best on the market! They are super efficient, I wish them well!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
J'aime beaucoup cette fonctionnalité, le service client est incroyable il ont sut aider rapidement et efficacement tout en donnant un avis sur ma boutique pour m'aider je recommande fortement
Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin
Abbie was very helpful , really appreciate her! She took the time out to help out with all my needs.
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Really helped me with some apps as well as helping me add a favicon to my website that I didn't realize I was missing. Good to see people who want to genuinely help on your team!
We're so glad to hear that we were able to help you. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. ✨ Best wishes, Kevin
In the last two days I have seen a lot of newsletter apps and pop ups. After testing a few I decided to go with Rivo and so far it's a good decision. There is no limit to the number of visitors for free and the support is very fast and efficient. Very happy.
Thanks so much for choosing our app! We are so excited to hear that you are happy with our app so far. If you have any questions or experience issues along the way, just let us know anytime. Our team is always here to help. 😊 All the best, Kevin
They’re always supportive and helpful when you contact them. They’re also the kindest support I’ve talked to
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin