Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 27, 2022

Well done, the assistance is very helpful and kind , now I start it e I hope that all will be perfect.

UmiaWhite
Italy
About 2 months using the app
TYDAL replied May 27, 2022

Thanks so much for the 5-Star review! Best regards, Kevin

May 21, 2022

I used this app, and the customer service was great the women Vicky was nice and helpful she sent me in the right direction and that's helping me move forward with my sucess.

Happy Doggies
United States
About 2 months using the app
TYDAL replied May 23, 2022

Thank you for the excellent 5-star review! 🌟 We greatly appreciate you using the app! Much appreciated, Kevin

May 24, 2022

I really like how kind and helpful Abby was, she was ready to share helpful links and provide detailed instructions when answering my questions! Super clear, concise and to the point. Also funny! Thank you so much :) I also like how easy to use and streamlined the app is to use. Made it much easier to have a real person to chat with.

Sunflowercrafty
United States
About 2 months using the app
TYDAL replied May 24, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

November 15, 2022

This app is easy to use and has great customer service. Enquiries were responded to instantly and Paul was very kind and helpful.

1kluxelashes
Australia
About 2 months using the app
TYDAL replied November 16, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😍 Thanks, Kevin

June 4, 2023

Paul was a great help, Rivo is awesome and definitely recommend them if you need professional email popups!

ZenShroomRx
United States
About 2 months using the app
TYDAL replied June 5, 2023

Thanks for taking the time to leave a review! It's great to hear that our team provided you with excellent assistance and you're enjoying the app. We're always here to help you with anything you need. Thanks for choosing Rivo! 🙌 - Lea, Rivo Support Manager

February 21, 2023

Wow, what an amazing person to chat to, so lively and extremely helpful, went over and beyond. I asked for help on one matter and I got helped on several matters that I did not even know would help my store. So thank you ever so much for your assistance, I really appreciate it.

The Iris Reid Collection
United Kingdom
About 2 months using the app
TYDAL replied February 21, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority.
Cheers, Kevin

December 6, 2022

Thank you so much Betty you are so amazing! You made my day so much better. I didn’t stress one but you are so amazing and kind.

FRENCH LAMORE LLC
United States
About 2 months using the app
TYDAL replied December 6, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If any questions come up or if we can help along the way, just let us know. All the best, Kevin

March 7, 2023

WOW - Abbie truly went above and beyond for me today in the app! I started a chat to open up CSS editing on the app; not only did I get that, but I was provided with tons of great Shopify resources and other extras. Excited to check out other parts of the app. Thanks again!

Elene
United States
About 2 months using the app
TYDAL replied March 8, 2023

We're thrilled to hear that we've provided you with exceptional assistance and additional resources to help you further. We strive to provide our customers with excellent service and resources, and we're glad that we were able to do that for you. We appreciate your feedback and look forward to providing you with continued excellent service and support!
Thanks, Kevin

December 15, 2022

I am just setting this up, I can say that it is very easy to set up. It does what it described to do. I do recommend it to increase conversions.

ZENOSTERS SHOP
United States
About 2 months using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 18, 2022

Therese help clear all my questions within minutes. All set up easily. They are really doing awesome!!

87CleanCut
United Kingdom
About 2 months using the app
TYDAL replied December 19, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin