Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 27, 2022

Great support and easy interface. Thank you Lance. Great chatting with you and I appreciate all the support!

The Veteran Marketplace
United States
About 2 months using the app
TYDAL replied May 27, 2022

We are so happy you love our app and services! Thank you so much for the positive feedback and review! If there's anything else you need, just let us know. We're always glad to help. Much appreciated, Kevin

December 15, 2022

Mica is awesome, that's the individual who helped me with my queries. There support is very fast. And the best part is that it's absolutely free.

Valuewise Store
India
About 2 months using the app
TYDAL replied December 19, 2022

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 2, 2022

Paul was so helpful and responded very quickly and got problem fixed!
Great customer service keep up the good work!!

HolleeKay.Co LLC
United States
About 2 months using the app
TYDAL replied July 4, 2022

So thrilled to hear that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

July 2, 2022

Great product, team & customer service. Really easy to use and it does the job! The best app out there!

FIX Coffee
India
About 2 months using the app
TYDAL replied July 4, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

December 13, 2022

Support team was easy to reach out to and very friendly I would for sure and for a free app would recommended this app.

KeyboardRest
United Kingdom
About 2 months using the app
TYDAL replied December 13, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

February 28, 2023

Paul is awesome! Best service! Very good job and professional chat work.next time i will chat only with Paul!

Byggness Shop
Sweden
About 2 months using the app
TYDAL replied February 28, 2023

Your review put a big smile on our faces! 🙂 Thank you so much for taking the time to share your feedback. If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you.
All the best, Kevin

March 7, 2023

Arianne is the best! helped alot more then needed.

Holy kicks
Latvia
About 2 months using the app
TYDAL replied March 7, 2023

Wonderful! Thank you so much for the 5-stars! 🌟
Cheers, Kevin

January 22, 2023

Sehr guter support ! Ich bin sehr zufrieden und kann diese App definitiv weiterempfehlen. Vielen Dank an das Team.

Nebbia Air
Germany
About 2 months using the app
TYDAL replied January 22, 2023

Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

March 27, 2023

today I was helped by Pete and now my discounts are better than ever .THANK YOU SO MUCH PETE.AND he help with my problem

volgery
South Africa
About 2 months using the app
TYDAL replied March 27, 2023

We are thrilled that we were able to help you with your problem and that your discounts are better than ever. If there's anything else we can do along the way, please don't hesitate to let us know.
Cheers, Kevin

January 14, 2023

Really amazing! Would recommend to every Shopify store. Support is really amazing and got our resolution on time.

Candaire
India
About 2 months using the app
TYDAL replied January 17, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin