Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Very easy to use! Jel helped me remove the branding. Was very nice and easy to work with! Would recommend :)
Thank you so much for the 5-Star review and for recommending us to the community! Cheers, Kevin
it's great. Easy to use, and super super customizable. Moreover it's totally free! & good support team. Highly recommend.
Thank you so much for your wonderful review! We're committed to providing the best support to our users and we're glad to hear that you've had a great experience. Thank you for your recommendation. - Lea, Rivo Support Manager
top service, super fast and friendly customer support. 100% recommendable for companies who want to grow their business with email marketing
Thank you so much for your amazing feedback! We appreciate your recommendation and look forward to helping more companies grow their business! - Lea, Rivo Support Manager
The Customer service rep (Abbie) helped me helped me verify my website and even unlocked several locked features for me to use in promoting my site and boosting sales!! thank you Abbie and Rivo for your help ! :)
Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support.
Cheers, Kevin
App is great for email capture and discount pop-ups - their chat tech support is fantastic - Arrianne was so nice and quick to fix any issue!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
Pete from Rivo was really helpful on the live chat.
The pop up app works well, essential customisation and integrates with your Discounts.
Also helped me install the app and recommended: Rivo Reviews
Thanks for the feedback! We're glad our team was able to assist you and that you're finding the pop-up app useful. Have fun exploring the Reviews app too, Let us know if there's anything we can do to help!
- Lea & Rivo Team
The app is amazing! Custom Service unparalleled! I had the pleasure to talk with Mica, she not only helped me with what I asked for but also gave me free advices to improve my store!
Highly recommended!
So glad to hear that you're loving the app! 😄 We take pride in going above and beyond for our customers Thanks for the kind words and recommending us! 👍 - Lea, Rivo Support Manager
Alex was very helpful, and she went beyond the scope of her expertise. Thank you Alex. Keep up the good work.
Thanks so much for your kind words and positive review! 🙌 We are always here anytime you need us! Best wishes, Kevin
Amazing customer service, very fast resposne and perfectly working app. Would recommend to anyone who wants to add nice customisable pop up to their shop!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
The support staff is very good excellent and helped me a lot with all the editing . Quick replies in both email and chat
It's music to our ears that you are happy with our customer service! Thanks for the positive review! If there's anything else we can help you with, just let us know anytime. Cheers, Kevin