Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 30, 2023

Great app. Easy to set up. Support team responds very quickly. Recommend!

Cuddle Casa
Netherlands
About 2 months using the app
TYDAL replied October 4, 2023

Thanks for the feedback! We're glad you found our app easy to set up. We appreciate your recommendation!
- Lea & Rivo Team

December 18, 2022

Therese from the support has been excellent and responsive to all my inquiries. I'm looking forward to try out the app on my store

Home & Jungle 🪴
Australia
About 2 months using the app
TYDAL replied December 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

February 25, 2022

Very helpful in getting setup. Offered several options to gain more customers and keep current customers coming back. Thank you

Boss Baby Ink
United States
About 2 months using the app
TYDAL replied February 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best regards, Kevin

October 11, 2022

Very easy to set-up and 5 star customer service, thank you Therese! Hoping the backend code isn't too bulky like some of the other pop-up apps out there

White Lion Labs
United States
About 2 months using the app
TYDAL replied October 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 9, 2022

Easy to set up, easy to use, smooth and fast. And the customer service may be the best I've experienced. Thanks Paul !

MY PRAYERS
Canada
About 2 months using the app
TYDAL replied July 11, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

June 5, 2022

This is the best app for building your email list, so easy to navigate. I can customize my email pop-up and above all, their customer service is top-notch. I had a chat with Maria and she was so pleasant and ready to help, she made my day. I am glad I chose Rivo.

shopbeyoond
Nigeria
About 2 months using the app
TYDAL replied June 6, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

July 11, 2022

was looking for a popup app for my first store, after a little research, i found Rivo. perfect app and great help by Arianne :)

Threads and Treads
United Kingdom
About 2 months using the app
TYDAL replied July 11, 2022

Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Cheers, Kevin

June 6, 2022

thanks betty for the great support again. this app is amazing, increase my opt in rate 2%. gonna implement it to all my stores. thanks betty again for the great support.

Kodak Film Memory
Singapore
About 2 months using the app
TYDAL replied June 6, 2022

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

September 21, 2023

Customer service is awesome! She goes beyond my needs! App is easy to use!

Luna+
United States
About 2 months using the app
TYDAL replied September 25, 2023

Thank you for your kind review! So glad our team could assist and exceeded your expectations. We're glad you find our app user-friendly too!
- Lea & Rivo Team

August 18, 2022

The Chat feature made this app stand out above all other apps i've ever installed period. Not only did they responded right away, to my surprise, but they also have a great sense of humor and did it with top-notch customer service etiquette?! That's a win for me, and enough of a reason to keep their services for the long haul. Thanks Arianne

Good Ass Candles
United States
About 2 months using the app
TYDAL replied August 18, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin