Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Easy to install plus great customer service. Maria was lovely and efficient to fulfill my request and answered my questions! Thank you team.
We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
You are beyond amazing! Thank you so much for your wonderful support. Love your App and you are more than 5 stars
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. All the best, Kevin
Customer service feedback is great！！AMAZING! I will continue to do tests to see if the app works！！！！！
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
The app preferences were very easy to navigate and customize. The customer support agent Jel was very helpful with troubleshooting my issue. She also provided helpful tips on how to enhance my store design.
It's music to our ears that you are happy with our app and support! Thank you so much for the positive feedback and 5-stars! 🌟 Much appreciated, Kevin
Great support Arianne was superb! She helped me from start to finish and gave me some great advice to improve my store.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
Arianne is a ledge, also a proper sort, flirted with me abit, love her, im taking her out to dinner next week
Hi Oliver,
Lea here, Support Manager at Rivo! Thank you for leaving a review. We take professionalism here at Rivo seriously and we want to clarify that our staff is always friendly and helpful to all our customers, but flirting is not something we condone or promote. Perhaps you might have mistaken our friendliness over flirting but please know that was never our intention. Thank you again for your support!
Cheers,
Lea
Best experience ever with Maria! So much help. She was great. 5 stars. Would highly recommend every single time.
We're so happy to see that you had a great experience! Thank you for recommending us and we're always striving to help you and your business succeed! Best wishes, Kevin
Thanks so much Alex for your amazing customer service and help today! Very quick service and the app does what it says. Happy Store here!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Abbie was awesome. She assisted us promptly and fixed what we needed rather quickly. App seems good so far.
Thank you so much for the 5-stars! We're always here and happy to help! Much appreciated, Kevin
First off, customer service is OUTSTANDING! I legit had fun during my chat with them. How often does that happen?! This is a fantastic app. It is completely free and legit. There's no hidden fees, no premium plan. It is a straight to the point e-mail pop up app and it is so easy to use! I am not technology savvy but I could put this together easily within a few clicks. Then BOOM! Its live and working seamlessly. I highly recommend this app if you're looking to grow your email list. If I could add anything, it would be more style choices for the pop-ups.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin