Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 3, 2023

Best Pop up service out there! Customer service went all out! The whole experience 5/5 stars from me!

Pure Proteen
Norway
About 2 months using the app
TYDAL replied June 5, 2023

Thank you so much for your amazing feedback! We're so glad you loved our app! Hearing that our support team went above and beyond means the world to us. Thanks again for the feedback! We can't wait to assist you again soon! 🎉🙌🏼 - Lea, Rivo Support Manager

July 27, 2023

Successfully integrated RIVO app into my Shopify store. Customer service was outstanding, guiding me through the setup process seamlessly. Highly recommend their efficient assistance!

MAMABOI NATURAL PET FOOD
Australia
About 2 months using the app
TYDAL replied July 29, 2023

So glad to hear that you had a great experience with our app and our team! We truly appreciate your kind words and it was a pleasure helping you out. Thanks for recommending us!
- Lea & Rivo Team

December 12, 2022

Amazing my helper did wonderful he helped me a out with verifying my account and do an amazing job making me feel safe and assured.

The HoneyDropBarbieShop
United States
About 2 months using the app
TYDAL replied December 12, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 24, 2022

Arianne is very helpful in setting up a seemless pop up window. Best on the market! They are super efficient, I wish them well!

Commonsenseproject
Australia
About 2 months using the app
TYDAL replied November 24, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

November 23, 2022

J'aime beaucoup cette fonctionnalité, le service client est incroyable il ont sut aider rapidement et efficacement tout en donnant un avis sur ma boutique pour m'aider je recommande fortement

Bash&Deco
France
About 2 months using the app
TYDAL replied November 23, 2022

Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

June 29, 2022

Abbie was very helpful , really appreciate her! She took the time out to help out with all my needs.

Alizandra Closet
United States
About 2 months using the app
TYDAL replied June 30, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

April 3, 2022

Really helped me with some apps as well as helping me add a favicon to my website that I didn't realize I was missing. Good to see people who want to genuinely help on your team!

Simply Baby Company
United States
About 2 months using the app
TYDAL replied April 4, 2022

We're so glad to hear that we were able to help you. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. ✨ Best wishes, Kevin

April 5, 2022

In the last two days I have seen a lot of newsletter apps and pop ups. After testing a few I decided to go with Rivo and so far it's a good decision. There is no limit to the number of visitors for free and the support is very fast and efficient. Very happy.

Arpe Shop
Spain
About 2 months using the app
TYDAL replied April 5, 2022

Thanks so much for choosing our app! We are so excited to hear that you are happy with our app so far. If you have any questions or experience issues along the way, just let us know anytime. Our team is always here to help. 😊 All the best, Kevin

January 15, 2023

They’re always supportive and helpful when you contact them. They’re also the kindest support I’ve talked to

Scents
United States
About 2 months using the app
TYDAL replied January 17, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

October 27, 2022

Great Communication got everything set up in a matter of minutes! Really Enjoy the urgency of the customer service looking forward to using this app!

TheGlampage.com
United States
About 2 months using the app
TYDAL replied October 31, 2022

We're so excited that you are happy with our services! 🤩 Thank you so much for leaving a 5-star review! Much appreciated, Kevin