Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 22, 2022

Very good app, easy to understand. Very quick customer support and very useful.
My recommendations. .

24kgifts
Croatia
2 months using the app
TYDAL replied December 22, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 22, 2022

I used this app to add email pop up to my store and Vicky helped me sort it out quickly! she was so lovely to talk to and was very helpful!

Cuddly Bubs
Australia
2 months using the app
TYDAL replied July 25, 2022

Thank you for the awesome review! We truly appreciate you using the app. Cheers, Kevin

June 23, 2022

Lance you are the best! Thanks for help me! I highly recommend this app! Easy to use and install. Try it!

Maison Beverly
United States
2 months using the app
TYDAL replied June 23, 2022

We're so glad that you are satisfied with our customer support! Thanks for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

December 17, 2022

Very good support!!!
The app is easy to use and the support is very good and helpful but also very gentle!

easyfootball
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

August 13, 2022

Vicky was so helpful when I asked to remove the branding for the popup. She also gave me additional feedback on my website, which I really appreciated!

April Layne Boutique
United States
2 months using the app
TYDAL replied August 15, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

December 7, 2022

I had a great experience on the website and Abbie helped me out a lot. She gave me tips on how to improve my website and gave me VIP features for free.

hiveprove.com
United States
About 2 months using the app
September 18, 2022

The support was really helpful. To be fair, i haven't waited for such quick and polite answer. Thanks so much!

Loodn
Estonia
About 2 months using the app
TYDAL replied September 19, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and we are always here anytime you need us! All the best, Kevin

March 9, 2023

Jel is very help. She help me add custom css quickly and also provide extra tip for me. She respond very quickly to question

Loading to Future
United States
About 2 months using the app
TYDAL replied March 9, 2023

Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. Let us know if any questions come up or if we can help along the way. Our team here at Rivo will always be delighted to assist you.
Cheers, Kevin

June 9, 2022

Abbie is amazing she is very professional and helpful , when i needed help she is ready to help me with anything , her work is exceptional

LIP-LICIOUS BEAUTY BAR
United States
About 2 months using the app
TYDAL replied June 9, 2022

We're so glad you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do, please don't hesitate to let us know. Best wishes, Kevin

September 22, 2022

Lance was a quick and efficient helper!! All questions answered right away and with great sympathy!!

SLOW
Portugal
About 2 months using the app
TYDAL replied September 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin