Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 5, 2022

In the last two days I have seen a lot of newsletter apps and pop ups. After testing a few I decided to go with Rivo and so far it's a good decision. There is no limit to the number of visitors for free and the support is very fast and efficient. Very happy.

Arpe Shop
Spain
About 2 months using the app
TYDAL replied April 5, 2022

Thanks so much for choosing our app! We are so excited to hear that you are happy with our app so far. If you have any questions or experience issues along the way, just let us know anytime. Our team is always here to help. 😊 All the best, Kevin

October 8, 2023

I didn't really know what I was doing, but Abbi helped me with everything, even what I didn't ask for. He gave advice and did his best to solve the problem. I can't thank you enough for your help.

The BoboGo
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thank you so much for your kind words! We're glad we could assist. It was our pleasure to offer guidance and solve the issue.
- Lea & Rivo Team

June 18, 2023

Pete was more than helpful, he helped me verify my store in less than a minute and suggested some more of their apps.. great... I love it when the support is so express

Clothes4U by Natally
Slovakia
About 2 months using the app
January 15, 2023

They’re always supportive and helpful when you contact them. They’re also the kindest support I’ve talked to

Scents
United States
About 2 months using the app
TYDAL replied January 17, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

October 27, 2022

Great Communication got everything set up in a matter of minutes! Really Enjoy the urgency of the customer service looking forward to using this app!

TheGlampage.com
United States
About 2 months using the app
TYDAL replied October 31, 2022

We're so excited that you are happy with our services! 🤩 Thank you so much for leaving a 5-star review! Much appreciated, Kevin

November 6, 2022

Amazing easy to use app with AMAZING customer service! They were extremely helpful and quickly responded when I needed help setting up. The app is also easy to use and looks great on your website!

MYB Nutruition, LLC
United States
About 2 months using the app
TYDAL replied November 9, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 16, 2022

Utilizo otras aplicaciones de Rivo, y estoy muy contento con ellas. Por eso he elegido esta otra tambien. Además porque el soporte es muy bueno y rápido. Hoy por ejemplo, me ha atendido Arianne y se ha portado genial conmigo.

Base Gourmet
Spain
About 2 months using the app
TYDAL replied November 16, 2022

¡Maravilloso! 🎉Muchas gracias por usar nuestras aplicaciones, siempre estamos aquí, en cualquier momento que nos necesite. ¡Su evaluación positiva es muy apreciada! Todo lo mejor, Kevin

June 20, 2023

Unlocked the CSS, a lovely experience from Pete at the CS team. App looks great so far and excited to see what it will do when we launch.

Fuzzballs
United Kingdom
About 2 months using the app
TYDAL replied June 20, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 - Kevin

April 19, 2023

best experience i ever had,great communication and great skills of solving problems.
thanks a lot for this great experience.

Glorant Creations
United Kingdom
About 2 months using the app
TYDAL replied April 20, 2023

Thank you so much for your kind words! It's always a pleasure to hear that we were able to provide you with the best experience. We appreciate your feedback and we're always here to help! - Lea, Rivo Support Manager

August 17, 2022

Easy to use, everything I was looking for! Recieved the most outstanding care, definitely recommend!

BeatNCo
Australia
About 2 months using the app
TYDAL replied August 17, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin