Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
This is the best app for building your email list, so easy to navigate. I can customize my email pop-up and above all, their customer service is top-notch. I had a chat with Maria and she was so pleasant and ready to help, she made my day. I am glad I chose Rivo.
So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
was looking for a popup app for my first store, after a little research, i found Rivo. perfect app and great help by Arianne :)
Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Cheers, Kevin
thanks betty for the great support again. this app is amazing, increase my opt in rate 2%. gonna implement it to all my stores. thanks betty again for the great support.
You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin
Best Pop up service out there! Customer service went all out! The whole experience 5/5 stars from me!
Thank you so much for your amazing feedback! We're so glad you loved our app! Hearing that our support team went above and beyond means the world to us. Thanks again for the feedback! We can't wait to assist you again soon! 🎉🙌🏼 - Lea, Rivo Support Manager
The Chat feature made this app stand out above all other apps i've ever installed period. Not only did they responded right away, to my surprise, but they also have a great sense of humor and did it with top-notch customer service etiquette?! That's a win for me, and enough of a reason to keep their services for the long haul. Thanks Arianne
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Amazing my helper did wonderful he helped me a out with verifying my account and do an amazing job making me feel safe and assured.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Arianne is very helpful in setting up a seemless pop up window. Best on the market! They are super efficient, I wish them well!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
J'aime beaucoup cette fonctionnalité, le service client est incroyable il ont sut aider rapidement et efficacement tout en donnant un avis sur ma boutique pour m'aider je recommande fortement
Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin
Abbie was very helpful , really appreciate her! She took the time out to help out with all my needs.
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Really helped me with some apps as well as helping me add a favicon to my website that I didn't realize I was missing. Good to see people who want to genuinely help on your team!
We're so glad to hear that we were able to help you. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. ✨ Best wishes, Kevin