Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 24, 2022

Lance was genuinely helpful and quick to deliver my request. Thank for your promptness. Loved all the alternatives the app offers to modify it! Easy to set up!

LuddyandLucca
United States
2 months using the app
TYDAL replied October 24, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

Edited December 21, 2022

So far all is great, informative video.. Nice to be able to remove branding and my chat session was absolutely wonderful!

AdrienneGallery™
United States
2 months using the app
TYDAL replied December 21, 2022

Awesome! Thank you so much for the 5-stars and positive feedback! Cheers, Kevin

August 20, 2022

Easy to use and customize. Support is very helpful. It's free. No catch so far. Need to contact support to remove branding and turn on CSS customization.

Room Goodies Store
United States
2 months using the app
TYDAL replied August 22, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 2, 2022

Great app and customer service. Really easy to use and it does the job! Couldn't be anymore happier!

Onyx Hive
Australia
2 months using the app
TYDAL replied July 4, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

July 14, 2022

Great app and Arianne was very helpful with assisting me solve out some issue. I will definitely recommend this App.

Evaray Corner
Hong Kong SAR
2 months using the app
TYDAL replied July 14, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

July 27, 2022

Really easy and the support is fantastic! I love the customizable options along with the simplicity of setting up the app.

Silky Body & Bath
United States
2 months using the app
TYDAL replied July 27, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 1, 2022

Just downloaded and experienced some fantastic customer service from Alex. Extremely helpful, fast, personable and I very much enjoyed the GIF exchanges. The app itself does everything you need, for FREE. Very easy to use.

One Stop Fluid Power Ltd
United Kingdom
2 months using the app
TYDAL replied September 1, 2022

We love helping businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

February 22, 2023

Amazing service, popups made with the app look great, and great customer service. 5/5 for Paul on the customer service team, he helped me with all the questions I had, and his team and him even created a few lines of code for me to solve a problem i was having with the image background on my popup. Thank you guys!

EMBRACEL STORE
United States
2 months using the app
TYDAL replied February 22, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
All the best, Kevin

July 6, 2023

very helpful, thank you for your help. I would like to recommend this app to yall use. As it's a very powerful

Tume Activewear
Indonesia
2 months using the app
TYDAL replied July 7, 2023

So glad to hear that you found our app helpful! 🙌 We appreciate and thank you for the fantastic feedback and recommendation! 😊
- Lea & Rivo Team

December 1, 2022

Customer service at rivo is one of the best that i've seen in the market. The app is easy to use and looks fine.

Atzaro Lifestyle
Netherlands
2 months using the app
TYDAL replied December 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin