Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 27, 2023

10/10 service

Carebears Shoutouts
United States
About 2 months using the app
TYDAL replied July 29, 2023

Thanks a bunch for the review! 😊 We're thrilled to have you as our happy customer.
- Lea & Rivo Team

September 21, 2023

Customer service is awesome! She goes beyond my needs! App is easy to use!

Luna+
United States
About 2 months using the app
TYDAL replied September 25, 2023

Thank you for your kind review! So glad our team could assist and exceeded your expectations. We're glad you find our app user-friendly too!
- Lea & Rivo Team

January 22, 2023

Sehr guter support ! Ich bin sehr zufrieden und kann diese App definitiv weiterempfehlen. Vielen Dank an das Team.

Nebbia Air
Germany
About 2 months using the app
TYDAL replied January 22, 2023

Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

March 27, 2023

today I was helped by Pete and now my discounts are better than ever .THANK YOU SO MUCH PETE.AND he help with my problem

volgery
South Africa
About 2 months using the app
TYDAL replied March 27, 2023

We are thrilled that we were able to help you with your problem and that your discounts are better than ever. If there's anything else we can do along the way, please don't hesitate to let us know.
Cheers, Kevin

January 14, 2023

Really amazing! Would recommend to every Shopify store. Support is really amazing and got our resolution on time.

Candaire
India
About 2 months using the app
TYDAL replied January 17, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

December 18, 2022

Therese from the support has been excellent and responsive to all my inquiries. I'm looking forward to try out the app on my store

Home & Jungle 🪴
Australia
About 2 months using the app
TYDAL replied December 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

February 25, 2022

Very helpful in getting setup. Offered several options to gain more customers and keep current customers coming back. Thank you

Boss Baby Ink
United States
About 2 months using the app
TYDAL replied February 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best regards, Kevin

October 11, 2022

Very easy to set-up and 5 star customer service, thank you Therese! Hoping the backend code isn't too bulky like some of the other pop-up apps out there

White Lion Labs
United States
About 2 months using the app
TYDAL replied October 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 9, 2022

Easy to set up, easy to use, smooth and fast. And the customer service may be the best I've experienced. Thanks Paul !

MY PRAYERS
Canada
About 2 months using the app
TYDAL replied July 11, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

July 27, 2023

Successfully integrated RIVO app into my Shopify store. Customer service was outstanding, guiding me through the setup process seamlessly. Highly recommend their efficient assistance!

MAMABOI NATURAL PET FOOD
Australia
About 2 months using the app
TYDAL replied July 29, 2023

So glad to hear that you had a great experience with our app and our team! We truly appreciate your kind words and it was a pleasure helping you out. Thanks for recommending us!
- Lea & Rivo Team