Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 19, 2023

Pete was very helpful immediately. Not only that but he didn't have chatbot responses. He was a human. The app is great. I love the Shopify apps they just do their job.

Dennis Did It
Australia
About 2 months using the app
TYDAL replied June 19, 2023

Thank you for your kind words! Our team takes pride in offering genuine human support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Our team is here to help! - Kevin

December 10, 2022

Great App, very useful and important to have. Excellent customer Support , but Jel was superb and beyond excellent she is great

BROOCHITON
Canada
About 2 months using the app
TYDAL replied December 12, 2022

Awesome! Thanks for the 5-stars! If there's anything else we can do, just let us know. 🌟 Cheers, Kevin

May 27, 2022

Great support and easy interface. Thank you Lance. Great chatting with you and I appreciate all the support!

The Veteran Marketplace
United States
About 2 months using the app
TYDAL replied May 27, 2022

We are so happy you love our app and services! Thank you so much for the positive feedback and review! If there's anything else you need, just let us know. We're always glad to help. Much appreciated, Kevin

December 15, 2022

Mica is awesome, that's the individual who helped me with my queries. There support is very fast. And the best part is that it's absolutely free.

Valuewise Store
India
About 2 months using the app
TYDAL replied December 19, 2022

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 2, 2022

Paul was so helpful and responded very quickly and got problem fixed!
Great customer service keep up the good work!!

HolleeKay.Co LLC
United States
About 2 months using the app
TYDAL replied July 4, 2022

So thrilled to hear that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

July 2, 2022

Great product, team & customer service. Really easy to use and it does the job! The best app out there!

FIX Coffee
India
About 2 months using the app
TYDAL replied July 4, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

September 30, 2023

Great app. Easy to set up. Support team responds very quickly. Recommend!

Cuddle Casa
Netherlands
About 2 months using the app
TYDAL replied October 4, 2023

Thanks for the feedback! We're glad you found our app easy to set up. We appreciate your recommendation!
- Lea & Rivo Team

December 13, 2022

Support team was easy to reach out to and very friendly I would for sure and for a free app would recommended this app.

KeyboardRest
United Kingdom
About 2 months using the app
TYDAL replied December 13, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

February 28, 2023

Paul is awesome! Best service! Very good job and professional chat work.next time i will chat only with Paul!

Byggness Shop
Sweden
About 2 months using the app
TYDAL replied February 28, 2023

Your review put a big smile on our faces! 🙂 Thank you so much for taking the time to share your feedback. If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you.
All the best, Kevin

March 7, 2023

Arianne is the best! helped alot more then needed.

Holy kicks
Latvia
About 2 months using the app
TYDAL replied March 7, 2023

Wonderful! Thank you so much for the 5-stars! 🌟
Cheers, Kevin