Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

January 24, 2022

Very easy to use, and customer support was very friendly and helpful!! highly recommend for anyone looking for email popups.

Shop Cove's Boutique
Canada
About 2 months using the app
TYDAL replied January 25, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

November 19, 2022

First off, customer service is OUTSTANDING! I legit had fun during my chat with them. How often does that happen?! This is a fantastic app. It is completely free and legit. There's no hidden fees, no premium plan. It is a straight to the point e-mail pop up app and it is so easy to use! I am not technology savvy but I could put this together easily within a few clicks. Then BOOM! Its live and working seamlessly. I highly recommend this app if you're looking to grow your email list. If I could add anything, it would be more style choices for the pop-ups.

heathermadecustoms
United States
About 2 months using the app
TYDAL replied November 21, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

October 13, 2022

Pete was very helpful, he gave me a very fast service, always polite and friendly. I loved the widget, I'm already customizing the whole view.

PER Buckles
Mexico
About 2 months using the app
TYDAL replied October 13, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you using our app! Cheers to success to you and your business! All the best, Kevin

July 23, 2023

Parfait, je recommande cette application !
Service client rapide et à l'écoute qui a su régler parfaitement tous mes problèmes.

DolceJoy
France
About 2 months using the app
TYDAL replied July 26, 2023

Merci beaucoup d'avoir recommandé notre application ! 👍 Nous sommes ravis d'avoir pu résoudre tous vos problèmes rapidement et efficacement. Notre équipe est toujours là pour vous aider. 😊
- Lea & Rivo Team

November 29, 2022

The customer support from Abbie is incredibly helpful and the app itself is very easy-to-use and straightforward with a great design aspect! Love it!

HANOBU
Malaysia
About 2 months using the app
TYDAL replied November 29, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

November 13, 2022

Fantastic customer service + a very easy/intuitive website structure. Would definitely recommend to anyone looking to add popups to their website

Lights Christmas Market
United States
About 2 months using the app
TYDAL replied November 15, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

July 16, 2023

Great application, customizable and the staff il always here to help for free. Definitely recommending this application.

K-li Running
France
About 2 months using the app
TYDAL replied July 20, 2023

We're thrilled to hear you're enjoying our app! 🙌 Our team is always here to lend a hand. Thanks for recommending us!
- Lea & Rivo Team

November 12, 2022

Great service from Therese, very fast support and nice looking design for email popups. Highly recommend!

Performance Sox
United Kingdom
About 2 months using the app
TYDAL replied November 15, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

June 7, 2022

Support was really helpful and saved me some time. I definitely recommend!!! thanks guys you guys are the best

Baby Bags
United States
About 2 months using the app
TYDAL replied June 7, 2022

Awesome! Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

November 26, 2022

Brilliant app for all types of pop ups easy to manage and the CS support is awesome too thanks to Mica.

Denim House GCC
United Arab Emirates
About 2 months using the app
TYDAL replied November 27, 2022

Awesome! Thank you so much for the 5-stars! 🌟 Cheers, Kevin