Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

Edited October 23, 2022

Yaci was very helpful service and sooooooo nice!!!!! She even followed my business on Instagram – 5/5 stars!! :)

Dogloverclothing.com
Germany
About 2 months using the app
TYDAL replied October 24, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our services. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

May 18, 2022

Medewerkers zijn super vriendelijk en staan snel voor je klaar. Niets anders dan veel lof! Ik ga met veel plezier gebruik maken van jullie functie, dat geheel kosteloos! Super

productgoods.nl
Netherlands
About 2 months using the app
TYDAL replied May 18, 2022

Heel erg bedankt voor de mooie woorden en 5-sterren review! 🙌 We zijn er altijd voor je wanneer je ons nodig hebt. Met vriendelijke groeten, Kevin

October 4, 2022

This app is really easy to use and to set up. When needed the support team was great as well! I had no issues!

Mystique Boutique
United States
About 2 months using the app
TYDAL replied October 4, 2022

We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

July 19, 2022

I'm still exploring the app but I have to say, Great customer support, Arianne is the best. She deserves 7 stars not just 5.

Monirel
Egypt
About 2 months using the app
TYDAL replied July 19, 2022

Thanks so much for using our app and for leaving 5-stars! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

May 22, 2022

The app is very easy to use and the customer service is great! I love it! I would totally recommend others to use.

Kobra
United States
About 2 months using the app
TYDAL replied May 23, 2022

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin

December 13, 2022

Amazing! Loved the experience. This app went above and beyond my expectations and the support was perfect!

High Wander Coffee
United States
About 2 months using the app
TYDAL replied December 13, 2022

We're so happy to see that you love the experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

Edited January 31, 2023

The best thing about this app is the support. They reply very fast, are kind, helpfull and funny too. I defintly recommend them!!

Loyalty Clothing
Germany
About 2 months using the app
TYDAL replied January 31, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

October 8, 2022

I am just started with Rivo.
There customer support is awesome btw.
Mica is so supportive and resolve all the query instantly in a blink. ♥

Zeperx
Pakistan
About 2 months using the app
TYDAL replied October 10, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

December 21, 2022

Rivo's popups are exceptional. The Email Pop-up customizer is easy to navigate and integrate into an online store. The customer support is better than any other I have worked with. Abbie had fantastic communication and response time as she guided me through everything I needed help with. Will definitely continue working with Rivo in the future.

Kookulin
Australia
About 2 months using the app
TYDAL replied December 21, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 5, 2022

great support and app. Easy to install.
The app allow you to change the background image and the style. Everything we needed

AAMAdesign
France
About 2 months using the app
TYDAL replied December 5, 2022

Wonderful! We are always here to help, and super excited that our app has everything you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin