Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 29, 2023

Amazing service, fast response, caring of your problems and will help you do the best.

one or two
Spain
About 1 month using the app
TYDAL replied October 31, 2023

Thank you for your feedback! We're delighted you had a positive experience with our service. We always strive to provide the best care to our customers. Here for you anytime! ✨🙌
- Kevin & Rivo Team

July 4, 2022

Abbie's help was great, very good app and great support! Definetly 5 stars from and imo she needs a raise.

CLDST
Sweden
About 1 month using the app
TYDAL replied July 5, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

April 13, 2022

Lance was helpful and prompt. He addressed my concerns and resolved our issue. The app is also helpful.

Stoner Savior
United States
About 1 month using the app
TYDAL replied April 13, 2022

So pleased to hear that we were able to resolve your issue. If there's anything else we can do, just let us know. Happy to help out in any way we can. 😃 Thanks, Kevin

February 11, 2023

Super-easy install! Just what someone like me needs! LOL

Works great and I have had no issues at all. Highly recommend this app!

Energy Peace Shop
United States
About 1 month using the app
TYDAL replied February 12, 2023

Thank you so much for the feedback and for sharing the word about us! We're so glad you like the app and the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

September 22, 2022

It's a lovely app and the support team has been very helpful. The best thing is that it's totally free.

OXFO E-Bike
United Kingdom
About 1 month using the app
TYDAL replied September 22, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 5, 2022

Excellent customer service. Quick and easy to setup. Quick response. Hoping it helps my marketing strategy. :-)

White Acres Studio
United States
About 1 month using the app
TYDAL replied October 5, 2022

We appreciate you using our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

December 13, 2022

Great app. Easy to create pop up and very flexible. Pete is customer support was very responsive and helpful.

IBS/W
United States
About 1 month using the app
TYDAL replied December 13, 2022

Thanks so much for the 5-stars! Cheers, Kevin

November 25, 2022

was awesome, customer service and promptness was great. got the job done quickley and app is very user friendly

petajanestudio
Australia
About 1 month using the app
TYDAL replied November 26, 2022

Thanks so much for the 5-stars! 🌟 Cheers, Kevin

October 3, 2022

Une equipe au top ! J'ai eu besoin de faire des modification personnalisées et l'equipe Rivo s'en est occupé directement pour moi. Je recommande

PODIUM
France
About 1 month using the app
TYDAL replied October 3, 2022

Formidable! Merci beaucoup pour cette merveilleuse critique et pour nous avoir recommandés à la communauté Shopify ! 🙌 Très apprécié, Kévin

August 14, 2022

Awesome App, Great customer service Paul Helped A lot here Highly recommended for any one looking for email pop, i would definitely check out other apps by Rivo Great Job

LITTLE BEDOUIN
United Arab Emirates
About 1 month using the app
TYDAL replied August 15, 2022

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin