Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 31, 2022

very helpful apps! Works great! Paul is super nice to help me workout the apps. Thank you very much

Wishing Notes Store
Australia
About 1 month using the app
TYDAL replied October 31, 2022

Wonderful! Thanks so much for leaving a 5-Star review! 🌟 Cheers, Kevin

March 23, 2023

I received the best advice and assistance from Arianne. The app has a lot of options and is user friendly. Thanks Arianna for your assistance.

Polished Wicks and Beyond
United States
About 1 month using the app
TYDAL replied March 23, 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
All the best, Kevin

May 25, 2023

Fantastic support and help in adding custom CSS and other suggestions (links on setting up custom fonts etc) from Mica.

Tiris Clothing
United Kingdom
About 1 month using the app
TYDAL replied May 25, 2023

Thank you for taking the time to leave us such a kind review! We're so glad to hear that our team could assist you with customizing the app and recommending resources for your store. We're always here to help with any questions or concerns you may have! - Lea, Rivo Support Manager

August 9, 2022

I used this App for my website dilobba, Mr. Paul assist me to set up this awesome email pop link his support very appreciative thanks! :)

dilobba
India
About 1 month using the app
TYDAL replied August 9, 2022

Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

September 24, 2022

The customer service is friendly and decent. I still don't know how to use the app completely so this rate is unnecessarily too early .

Safe Zone PDX
United States
About 1 month using the app
TYDAL replied September 26, 2022

It's music to our ears that you are happy with our customer service. Thank you so much for the 5-stars! If there's anything else we can do to help, just let us know. All the best, Kevin

January 8, 2023

I liked vey much my experience. It was so friendly and very helpful for me❤️nothing negative to say❤️

A little treasure company
Finland
About 1 month using the app
TYDAL replied January 9, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

April 19, 2022

I had a great experience with rivo. Betty was polite and helped me a lot. the price is good. I would definitely recommend them.

Zuccii
India
About 1 month using the app
TYDAL replied April 19, 2022

Thank you for the wonderful review and for recommending us to the community! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

March 30, 2023

The app is straightforward and easy to use. I started a chat to enable custom css and the customer service representative Abbie was very helpful and offered to help me remove the app's branding as well. Very nice experience.

Assembo PhotoshootAI
United States
About 1 month using the app
TYDAL replied March 30, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
All the best, Kevin

November 4, 2022

This app is free and super easy to use. The support has helped me remove the Rivo custom branding and gave some extra tips for my store!

The Valley Hut
Slovakia
About 1 month using the app
TYDAL replied November 8, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thank you so much for the 5-star review! All the best, Kevin

July 1, 2022

Super App, Einfach zu bedienen und der Support einfach Klasse. Ryan hat mir bei allen Fragen geholfen.

Yakato
Germany
About 1 month using the app
TYDAL replied July 1, 2022

Wir freuen uns sehr, dass wir Ihre Fragen beantworten konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin