Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

November 11, 2022

Just come off the chat to Mica who was an absolute star! Even came back with a couple of suggestions to help us, fantastic service

SEVEN SQUARED
United Kingdom
About 1 month using the app
TYDAL replied November 14, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 15, 2022

Sehr freundlicher Umgang mit den Kunden und ein guter Service. Das alles umsonst, bin sehr zufrienden :)

FOREVERSWEATER
Germany
About 1 month using the app
TYDAL replied November 15, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unserem Kundenservice zufrieden sind. 🤩 Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Danke, Kevin

September 24, 2022

works good and the girl from the support mica was verry helpful :)
we try the app now for a few days or weeks but i think it's perfect. we love the integration to our shopify mailing list

SITUZH
Germany
About 1 month using the app
TYDAL replied September 26, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

October 10, 2022

Easy to navigate and when I had questions I had an extremely helpful team member Lance sort everything out for me.

dilemaclothing
Australia
About 1 month using the app
TYDAL replied October 10, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 21, 2022

Very great app best customer service I have experienced with a shopify app. I would highly recommend this to any store owner

Bankr
United States
About 1 month using the app
TYDAL replied July 22, 2022

We are so thrilled that you had a great experience with us! Thank you so much for the 5-stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin

September 4, 2022

Perhaps exactly what we were looking for! There customer support is great, just there to get you through any trouble! Representative Vicky got me through the stuff smoothly! Thanks Rivo for this wonderful integration with Shopify!

The Toyverse
Pakistan
About 1 month using the app
TYDAL replied September 5, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

September 13, 2022

Very happy with the functionalities of the app so far. Great service from Paul, very quick and clear help. Keep up the good work!

NEGOTIA Leather
Netherlands
About 1 month using the app
TYDAL replied September 13, 2022

Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Best regards, Kevin

December 19, 2022

Super appli, j'ai directement été pris en charge au moindre soucis. Je recommande fortement cette appli!

Les Pepites de Mya
France
About 1 month using the app
TYDAL replied December 19, 2022

Nous sommes ravis que vous aimiez notre application ! Vos commentaires et avis positifs signifient le monde pour nous. Merci beaucoup! 🤩 Bravo, Kévin

February 28, 2022

So helpful and Nice! I asked to remove the RIVO branding on the pop-up. Super easy! THANK YOU THANK YOU!

Pixie Dust Designs Co & Charcuterie Life
United States
About 1 month using the app
TYDAL replied February 28, 2022

Glad that we were able to help you with your concern. If there's anything else you need along the way, just let us know. We're always happy to help. 😃 Thanks, Kevin

October 9, 2022

Pete was amazing he helped me to set up my Email pop up and it look fantastic thanks Pete you're always amazing

Nonynana Fashion
United Kingdom
About 1 month using the app
TYDAL replied October 10, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin