Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 30, 2022

Exceptional customer service! If you need awesome email pop ups. This is the application to use! Not to mention the customer service is top tier!

Allure Taste
United States
About 1 month using the app
TYDAL replied June 30, 2022

It's music to our ears that you are happy with our app and customer service! 😊 Thank you so much for the 5-stars and kind words! Cheers 🥃 to success to you and your business! All the best, Kevin

April 23, 2022

Customer service is awesome and very friendly. Looking forward to see the ways this app will help with my store.

Beauty Care Gems
United States
About 1 month using the app
TYDAL replied April 25, 2022

Thank you so much for the positive review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🍻 Cheers, Kevin

June 6, 2022

Amazing app! Great customer service. I was helped by Lance and he was very patient, kind, and supportive! Great job!

Kool Spice
United States
About 1 month using the app
TYDAL replied June 6, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

September 6, 2022

I will be using this app to gain customers and build my email list. This app will be very useful for my store.

PureAllureBeautyyLLC
United States
About 1 month using the app
TYDAL replied September 6, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

June 8, 2022

So many features and great customer support. I've been telling other shop owners to check it out. Thanks!

Fundamental Magick
United States
About 1 month using the app
TYDAL replied June 9, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

Edited June 28, 2023

Excelente aplicativo. Suporte nota 10. Bravo

Ganesha Store
Brazil
About 1 month using the app
TYDAL replied June 29, 2023

Muito obrigado pelas amáveis palavras! Ficamos felizes em saber que você está satisfeito com nosso aplicativo e suporte! 🎉 Sinta-se à vontade para entrar em contato sempre que precisar de ajuda! 😊

May 22, 2023

amazing service and support! Brillant and excellent widget. The staff is very helpful and fast to solve problems!

Verahome
United Arab Emirates
About 1 month using the app
TYDAL replied May 23, 2023

Thank you so much for your wonderful review! We always strive to provide quick and effective assistance. We appreciate your business and thank you for choosing Rivo! - Lea, Rivo Support Manager

October 31, 2022

I had a conversation with Paul and I can tell the support is very nice! Also can recommend this App, easy to use and great features.

Jinzo
Germany
About 1 month using the app
TYDAL replied October 31, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

April 16, 2023

Amazing customer service Arianne was so helpful and quick! Great Product! I highly recommended Rivo popups! :)

RoyalBeautiqua
United Kingdom
About 1 month using the app
TYDAL replied April 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊
Cheers, Kevin

July 20, 2022

Paul from Rivo is just amazing. Solved my issues within seconds and even gave us an upgrade that best suited the store. Gosh! If only all vendors were this good, the world would be a better place. Rivo, give Paul a raise. Very well deserved.

ReadyToMeat
India
About 1 month using the app
TYDAL replied July 20, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin