Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

August 17, 2022

The colleague Arol helped me a lot. I am amazed by the service. One of the best shopify app i would recommend for every entrepreneur on shopify

The Fab Company
India
About 1 month using the app
TYDAL replied August 17, 2022

Wonderful! Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

May 12, 2022

Pat was so kind and helpful helping me get the app set up! I was so appreciative of their attentiveness!

treatyoselfdesigns
United States
About 1 month using the app
TYDAL replied May 12, 2022

We're so pleased that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 26, 2022

The customer service was fast and very helpful. I had a hard time responding to the chat but quickly figured out how to.

Glam Kitty Beleza
United States
About 1 month using the app
TYDAL replied February 28, 2022

So happy that you like our customer support. If there's anything else we can help you with along the way, just let us know. We're always here to help. 😊Thanks, Kevin

September 5, 2022

Fantastic service from Abbie. Was very polite and prompt to help with my request. Even went in to like and follow my business pages!

CampOut Australia
Australia
About 1 month using the app
TYDAL replied September 6, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

May 30, 2022

This application shows the more severe boutique and the staff on top! Lance was very kind and ready to answer any question, thanks to him

lflyunlimited
France
About 1 month using the app
TYDAL replied May 30, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you like our app and customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

April 12, 2022

We need to show both English and Chinese in the PoPups. They ended up looking like a big mess. James from the technical support helped us to customize the display and now they look very nice and neat. He has done above and beyond expectation jobs for us, and this APP is free too!! Really 2 Thumbs Up and Highly Highly Recommend It

WORLDTIMER
Hong Kong SAR
About 1 month using the app
TYDAL replied April 12, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the Shopify community. 🍻 Cheers, Kevin

January 10, 2023

Wow! Pete was a great help! Sent me examples on how to use and improve. Extremely helpful.
Superb Service!!!!

CJ Coin Rings
United States
About 1 month using the app
TYDAL replied January 10, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best regards, Kevin

July 31, 2022

The customer support is so helpful, nice, and very professional! I was helped by a very nice lady by the name of Vicky, who really did her best and went above and beyond to help me and with my online website! Responses were always quick, all my questions were helped and answered, and she even checked out my website to see how it looked, it's always nice to have someone's opinion, so I really appreciated that! Thanks so much again!!

KaliBee Co.
United States
About 1 month using the app
TYDAL replied August 2, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

May 26, 2023

Atendimento maravilhoso, moça super educada, atendimento totalmente diferente de outro por ae, gostei muito

Lojas Vitrine
Brazil
About 1 month using the app
TYDAL replied May 29, 2023

Muito obrigado por suas amáveis palavras! Estamos muito felizes em saber que você teve uma experiência incrível com nossa equipe. Nós sempre nos esforçamos para oferecer um ótimo serviço a todos os nossos clientes. Sua satisfação significa o mundo para nós! - Lea, Rivo Support Manager

November 11, 2022

Just come off the chat to Mica who was an absolute star! Even came back with a couple of suggestions to help us, fantastic service

SEVEN SQUARED
United Kingdom
About 1 month using the app
TYDAL replied November 14, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin